HC

H C. one year ago • From Google

Rating

Excellent

Compassionate nurses save the day with care

After being called back for additional blood tests due to insufficient initial sample or an unchecked test box from my previous nurse appointment, the reception staff were, as always, courteous and efficient in scheduling my new appointment. The center appeared more crowded than usual when I arrived, and I was seen by Clair, who apologized for the delay (I was originally scheduled with Georgie) and explained they were running slightly behind. Clair took the time to address my questions with remarkable grace and understanding. I want to express my gratitude to these ladies for their exceptional patience and kindness, recognizing that their job can be challenging, especially when patients, feeling unwell, may have diminished patience and sometimes unfairly direct their frustration towards the staff. I feel fortunate to have been a patient at this Center throughout my life and want to thank the staff and doctors I've encountered for their remarkable resilience and compassionate approach.

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