Millennium Medical Centre

Terrible front desk service! I'm in desperate need of a prescription and haven't consulted a physician in days. It's impossible to schedule an appointment via telephone. I've encountered no..

I genuinely appreciate my personal physician—she's truly exceptional—but the medical practice as a whole has seriously deteriorated. Securing an appointment has become nearly impossible. They..

This medical facility is absolutely terrible, ranking as the worst in the United Kingdom. Their availability is non-existent, and after spending an hour on hold, they simply tell you to call back..

This medical facility is completely unfit to serve as a general practice due to their consistent failures and inability to handle basic communication. Patients are forced to line up outdoors from..

The call waiting line was far too short, making it a real struggle to connect this morning - it took me 25 tries to finally get through. My elderly mother would have found this process completely..

Medical professionals are completely useless, constantly impossible to schedule with, and you'll waste half an hour sitting around just to be dismissed without any real help or care.

The medical staff at the clinic were excellent and supportive, but the receptionist's attitude left much to be desired. The younger female receptionist with dark hair, in particular, came across as..

Terrible customer support, zero effective communication and extremely poor service quality

I wish I could award more than 5 stars to this medical practice, as they truly merit additional recognition. During an incredibly challenging period in my life, I discovered that both the support..

I experienced harassment from the front desk staff, and when I expressed my frustration, they deliberately erased my entire medical record from their system. The medical professionals are equally..

This medical facility is absolutely terrible. Steer clear of this centre, as it is riddled with disorganization and lacks any semblance of professionalism.

I strongly advise against visiting this medical facility due to the unprofessional and disrespectful communication from the personnel, coupled with a noticeable lack of hygiene standards. The..

Called the clinic at 8:14 am to secure a medical slot for my sick toddler. Languished on hold for nearly an hour as the first caller in line, only to discover at 9:03 that all consultation times..

Complete nonsense, my psychiatrist claims they've transferred prescription duties for mental health medication to my general practitioner. When I ring up after being registered for nearly two..

I arrived for my procedure with a specific concern, and Gail was incredibly supportive, competent, and thorough. Her assistance put me completely at ease, and I left feeling reassured and satisfied...

Terrible employees. Extremely off-putting!

Instructed to call at 8:15am, but upon attempting to do so, was informed to try again the following day due to being fully booked. This has been happening for four consecutive days now, and I've..

Every attempt to contact them at the specified time fails, and when I eventually get through at a later hour, no one returns my call. Their persistent COVID-19 message is infuriating, and they..

Attempted to schedule an appointment by phone at 8:15, but was greeted by an automated system stating they were closed. Tried again just a minute later at 8:16, only to be told they were fully..

Undoubtedly the most inadequate medical practice in Birmingham. While the medical professionals might be competent, their effectiveness is completely undermined by the impossibility of securing an..