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Noreen M. one year ago • From Google

Rating

Excellent

Compassionate receptionist goes above and beyond expectations

A heartfelt appreciation goes out to receptionist J, whom I had the pleasure of speaking with yesterday morning (7th August). She was incredibly kind, supportive, and accommodating. GP receptionists face a challenging role - implementing directives from management while sincerely attempting to assist patients to the best of their abilities. They can't conjure up appointments out of nowhere and frequently endure unwarranted criticism and hostility from frustrated patients. Having been in a similar position myself years ago, I understand the difficulty. Nevertheless, J was exceptionally compassionate, and I am truly thankful. Thank you.

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