Hedingham Medical Centre
Noreen M. one year ago • From Google
Excellent
Compassionate receptionist goes above and beyond expectations
A heartfelt appreciation goes out to receptionist J, whom I had the pleasure of speaking with yesterday morning (7th August). She was incredibly kind, supportive, and accommodating. GP receptionists face a challenging role - implementing directives from management while sincerely attempting to assist patients to the best of their abilities. They can't conjure up appointments out of nowhere and frequently endure unwarranted criticism and hostility from frustrated patients. Having been in a similar position myself years ago, I understand the difficulty. Nevertheless, J was exceptionally compassionate, and I am truly thankful. Thank you.
Feeling neither angry nor frustrated, just let down.
Hedingham Medical Centre
Tasha T.
My interaction with the front desk staff at this facility was utterly exasperating. Their demeanor was shockingly unprofessional; they completely ignored the critical nature of my request and were..
Hedingham Medical Centre
Tina L.
I have absolutely no complaints about my interaction today. I utilized the callback feature through the application. The receptionist contacted me within 20 minutes. An appointment was scheduled for..
Hedingham Medical Centre
Simon D.
The once-excellent medical practice has nosedived following a corporate merger. It's now challenging to identify any redeeming qualities about the facility or its personnel. Hoping to schedule an..
Hedingham Medical Centre
Maria L.
I was feeling unwell and underwent a surgical procedure due to my medical condition. Later that day, I received a phone call, and within five days, I was scheduled for an in-person consultation. The..
Hedingham Medical Centre
Noreen M.
A heartfelt appreciation goes out to receptionist J, whom I had the pleasure of speaking with yesterday morning (7th August). She was incredibly kind, supportive, and accommodating. GP receptionists..
Hedingham Medical Centre
Tamsyn C.
This was initially a 4-star review that has been updated after multiple interactions with this medical practice. I previously had an excellent experience with two doctors at Hedingham Medical..
Hedingham Medical Centre
caroline s.
After relocating from Halstead Surgery to Hedingham Medical Centre last year, I'm thoroughly impressed with the entire team. The reception staff are warm and supportive, while the medical..
Hedingham Medical Centre
Loulabelle L.
How can you call precisely at 8:30 AM and then be informed you're 31st in the queue 🤔 🤬 only to be told NO APPOINTMENTS!! This medical practice operates a completely absurd and broken system. The..
Hedingham Medical Centre
Steve S.
The front desk team consistently delivers exceptional service, hence the 5-star rating. However, the doctors earn just 1 star from me. I trust only one physician, and even then, only through phone..
Hedingham Medical Centre
Daniel M.
The healthcare service appears overwhelmed, with extended delays for even telephone consultations and significant difficulty securing an appointment with a physician or nurse practitioner. Despite..
Hedingham Medical Centre
Aaron T.
Attempting to schedule an appointment with this place is nothing short of a comedy routine. Their booking process is so frustrating and inefficient that it feels like they're deliberately making it..
Hedingham Medical Centre
Anne B.
On Thursday, April 6th, I was in my second week of covid, symptom-free except for significant breathing difficulties, and taking antibiotics and steroids. I desperately needed to collect my asthma..
Hedingham Medical Centre
Samantha B.
I exhausted myself making over 100 calls just to secure a medical consultation. After finally seeing a physician who referred me to physiotherapy, they claimed to have scheduled an appointment and..
Hedingham Medical Centre
Marie W.
Wasted countless hours trying to schedule an appointment, only to find out they have absolutely no availability whatsoever.
Hedingham Medical Centre
Dora M.