LC

L C. one year ago • From Google

Rating

Excellent

Compassionate receptionist handles medical emergency with grace

I visited the clinic today for a scheduled appointment during a medical crisis. Penny, the sole receptionist, demonstrated exceptional professionalism by efficiently managing patient check-ins while maintaining remarkable composure and empathy under intense pressure. Other staff members also periodically monitored the patient's situation. The recently implemented booking system is experiencing some glitches, with a few patients seeking assistance, but Penny addressed these inquiries with genuine kindness and patience. 👏🏼

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