TD

Tilly D. one year ago • From Google

Rating

Excellent

Compassionate service that truly understands individual needs

Honestly, I regret not signing up earlier! The facility has been incredibly welcoming for both myself and my service dog, with compassionate and talented personnel. I recall my initial registration, which involved submitting some documents, during a particularly challenging period when my verbal tics from Tourette's syndrome were particularly pronounced. Suleman at the reception was remarkably understanding and sensitive. He deliberately went above and beyond to make me feel at ease, helping me overcome my embarrassment. His supportive approach actually helped me relax, and consequently, my tics subsided. As an added bonus, my service dogs absolutely adore the staff - and that speaks volumes about the environment here!

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