Heartwood Medical Practice

The sole redeeming factor for this medical practice is Dr. Rooney, who stands out as the only physician worth consulting. He earns the two stars I'm giving this place, being the sole doctor who..

The transformation in my healthcare experience since joining this medical practice is truly remarkable compared to my previous physicians! The staff goes above and beyond to ensure patient..

Outstanding customer care with absolutely no problems encountered. Convenient additional parking located right across from the facility, conveniently situated near the bus station!

The employees were exceptionally courteous and accommodating throughout my entire interaction.

One of the most incompetent medical professionals I've ever encountered

Recently enrolled at this medical practice based on a friend's suggestion - the staff greeted us warmly and we've experienced incredibly efficient and competent care from the entire team -..

Staff insisting patients undergo a nurse-administered vaginal swab, despite the option of self-collection at home. Unnecessarily prolonging medical assessment and diagnostic procedures.

Incredible medical staff, with a special mention of kudos to Alison - truly outstanding care! 👍

Throughout my interactions, the personnel consistently demonstrated exceptional assistance, courteousness, and remarkable efficiency. My entire experience with the organization has been thoroughly..

Absolute bare bones service with a focus solely on speed. Their letter processing is painfully slow, consistently taking around 10 weeks to complete. Errors are frequent and seem to be a standard..

I've been a patient at this medical practice for nearly two decades, and I've never encountered any problems. The reception staff consistently demonstrate warmth and are incredibly supportive, while..

Right now, I'm waiting for a call from my GP, which was scheduled for 8.00am this morning. He did phone at 12.30, but didn't allow me enough time to answer, given my mobility challenges. It's now..

We are immensely grateful to the medical professionals and entire team for their outstanding and compassionate care. Their support has been invaluable during our challenging period, truly making a..

I find it challenging to classify this medical practice as a genuine service provider. It appears to be persistently using the pandemic as a justification for its subpar operations, even now. How..

The medical professionals here are exceptional, demonstrating utmost professionalism and sincere compassion. The nursing team is welcoming and thoroughly informed about current practices. The front..

Absolutely terrible experience with a serious chest infection and a dislocated arm. Their response? "Sorry, we have nothing available." So I'm just supposed to sit here, hacking up a lung and..

Scheduling an appointment here is nearly impossible. The moment the phone lines open at 8am, all you hear is a constant busy signal before the call disconnects. There's absolutely no hold system or..

Quality has drastically declined. Scheduling is a mess - calls aren't processed correctly, and when arriving, records aren't in the system. The doctor claims prescriptions are completed, but nothing..

The personnel here are incredibly supportive and accommodating. While the facility itself is pleasant, I'm frustrated by the parking situation. It appears the available spots are primarily reserved..

Exceptional Healthcare, I'm truly appreciative of the incredible medical professionals caring for my child and me. Whenever I reach out, I'm consistently able to secure a prompt appointment, and I'm..