KC

Kd C. 2 years ago • From Google

Rating

Great

Compassionate staff make challenging healthcare experience better

The medical practice is clearly experiencing high demand, and when I called this morning at 8am, I was 30th in line after initially struggling to connect. Their callback system significantly reduces potential annoyance. Claire, the receptionist I've interacted with over the past three days while attempting to secure a same-day appointment, was exceptionally supportive and impressively recalled our previous conversations, which is remarkable considering the volume of patients she likely encounters. While I've rated the overall service based on the full experience, the staff absolutely deserve a 5-star rating - they are consistently helpful, compassionate, and make tremendous efforts despite challenging working conditions.

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