Priory Medical Group

I contacted the practice midweek to express serious concerns about my blood pressure levels. Their response was dismissive, claiming it wasn't urgent and promising a follow-up in a month or two...

Extremely subpar service quality. Acomb boasts multiple alternative NHS providers that are superior, so I recommend selecting a different option.

The service is utterly subpar and devoid of any personal touch. After testing positive and diligently following the guidelines, I sought assistance, only to be dismissed without receiving any..

Scheduling a consultation requires an excessively long wait of two months. Opting for a walk-in clinic would be far more expedient.

I've been a patient at this surgery since 1992, and throughout these 25 years, I've consistently received outstanding care. The doctors are truly remarkable, and my family - including my husband and..

The front desk staff was absolutely terrible, completely unhelpful and only interested in brushing me aside. I provided my callback availability, which they completely disregarded. When they did..

Endless waiting for test outcomes. Constant whining about mistreatment. Perhaps focus on actually performing your professional duties.

This is a fantastic medical service... if you're in perfect health and don't actually need it. For those requiring care, it's a different scenario. Booking an appointment is nearly absurd. The..

I've struggled with elevated blood pressure throughout my entire adulthood, and no prior medical practice had successfully identified the underlying issue. The professionals at Priory MG carefully..

Constantly being directed to complete online forms, followed by endless waiting periods for a callback, with questionnaires that often miss the mark of your actual requirements. The medical..

Extremely supportive staff who went above and beyond, extending their hours to assist me in resolving my problem completely

I visited the pharmacy to collect my prescription, only to find it abruptly closed for two hours with zero prior notice online or elsewhere. A staff member simply stated it was closed, offering no..

I've recently been in touch with the Cornlands Road medical centre multiple times on behalf of my elderly mother. Living independently at 92 and residing outside of York myself, I've been making..

Telecommunications equipment is absolutely worthless

Despite limited personnel, the staff are giving their absolute maximum effort. It's crucial for people to become more informed and show empathy, or we risk deterring potential medical professionals..

PMG's scheduling process is an absolute nightmare! I had previously decided to abandon them, and now I'm even more frustrated. I've been attempting to call since Monday morning, repeatedly getting..

This is undoubtedly among the most poorly managed medical practices I've ever encountered, with their disregard for patient care and overwhelming incompetence simply defying description.

Wasted over 10 minutes waiting on hold just to reach someone, absolutely ridiculous service

The blonde-haired, bespectacled receptionist is absolutely terrible!!!! She completely disregards patients and displays an incredibly nasty demeanor when addressing us, while simultaneously making..

Their customer support is absolutely atrocious. The sole communication method is an excessively complicated online form that takes forever to complete. Their phone line has been stuck with an..