The Orchard Surgery

My visit to Orchard Surgery was truly wonderful. The entire medical team, from physicians to nurses and administrative staff, greeted me with remarkable warmth and kindness. Their compassionate..

Remarkable Support from Mrs. Bola at Orchid Surgery I want to share my heartfelt appreciation for Mrs. Bola, the diabetic nurse at Orchid Surgery, for her incredible care and unwavering support. She..

UPDATE 25.11.2024 I am utterly frustrated with the substandard care provided by GP Orchard clinic (Once again!!!) I reached out regarding a critical and urgent health concern that demanded immediate..

The healthcare professional demonstrated exceptional bedside manner, creating a comforting and reassuring atmosphere that significantly reduced my anxiety during the appointment.

Every morning, the medical practice fails to answer calls at 8am, with their phone line consistently engaged. They only become available at 8:30, but when you attempt to book then, they rudely inform..

Unsatisfactory handling of phone consultations by this general practice... I scheduled an appointment and received a call from a private number, which I blocked due to the prevalence of scammers - a..

total lack of medical professionalism where the physician dismissed my concerns without even listening to or examining my symptoms, confidently declaring everything was perfectly normal

The general practitioner's mobile application serves its purpose adequately.

They're solely focused on extracting maximum financial gain from the system, with no regard for patient well-being.

I reached out to schedule a blood work appointment, and the receptionist suggested a date. Upon checking my calendar, I realized I had a conflict on that day. When I tried to explain this, the..

I appreciate your compassionate support and comforting guidance.

Overall, their performance is acceptable in terms of medical pressure, but recent service quality has notably declined. I underwent blood tests following a persistent cough, yet received no..

The wait time to connect with the receptionist is absolutely absurd. I've been stuck on hold for more than an hour. I initially entered the queue at position 5, and I've been lingering at number 1..

We truly appreciate the medical team's flexibility in seeing my son without a prior scheduled visit today.

I'm consistently frustrated by the impossibility of reaching the receptionist, even when I'm supposedly first in line. Whenever I finally manage to connect with a staff member, I'm invariably..

The receptionist demonstrated exceptional customer service, showing genuine care and professionalism. His approach was incredibly supportive and compassionate, making me feel truly valued and..

Absolute waste of time trying to reach customer support. Every single attempt to contact them results in endless waiting or no response whatsoever. Completely unacceptable communication from this..

I missed an important call and attempted to reach out by phone. I've been stuck at number 4 in the queue for half an hour. It's truly disheartening. As many have previously noted, securing an..

Consistently top-notch, just as expected

The doctor showed zero compassion and bluntly labeled me as overweight during my visit, which was particularly hurtful given that I was seeking answers about my persistently swollen stomach. I was..