The Orchard Surgery

Your treatment of senior citizens is completely unacceptable, and the level of service provided is appalling and severely inadequate.

I'm consistently frustrated by the impossibility of reaching the receptionist, even when I'm supposedly first in line. Whenever I finally manage to connect with a staff member, I'm invariably..

The wait time to connect with the receptionist is absolutely absurd. I've been stuck on hold for more than an hour. I initially entered the queue at position 5, and I've been lingering at number 1..

My visit to Orchard Surgery was truly wonderful. The entire medical team, from physicians to nurses and administrative staff, greeted me with remarkable warmth and kindness. Their compassionate..

Dr. Sheikh demonstrated exceptional bedside manner, combining courtesy and expertise with remarkable skill.

Jasmine provided excellent customer service during my visit, offering clear guidance and support throughout my appointment.

Jaswinder consistently provides helpful information and offers excellent support, which I truly value.

Scheduling a consultation at this practice feels like navigating a complex obstacle course, though I acknowledge this seems to be a common frustration across medical offices.

Absolutely terrible experience with this medical practice. Getting through on the phone is futile, and securing an in-person consultation seems like an insurmountable challenge. The front desk staff..

I've been attempting to contact the surgery for four consecutive days. Despite their operating hours starting at 8, I began dialing at 7:50. By 8:02, my call was placed in a global queue, which..

After moving my medical care from a different general practice, I'm genuinely relieved to find a team that actually listens and goes out of their way to assist patients. Despite the overwhelming..

Suresh from the Orchard staff has consistently provided me with exceptional service and invaluable advice whenever I've sought help with my concerns and queries. Such outstanding employees..

Waited an excruciatingly long 25 minutes just to get through on the phone, only to be met with an incredibly unhelpful male receptionist. When I finally got a response, I was instructed to call back..

UPDATE 25.11.2024 I am utterly frustrated with the substandard care provided by GP Orchard clinic (Once again!!!) I reached out regarding a critical and urgent health concern that demanded..

Remarkable Support from Mrs. Bola at Orchid Surgery I want to share my heartfelt appreciation for Mrs. Bola, the diabetic nurse at Orchid Surgery, for her incredible care and unwavering support...

Staff at the front desk are extremely helpful, offering comprehensive details and assistance exactly when needed.

Courteous, swift, and straightforward service

Unsatisfactory handling of phone consultations by this general practice... I scheduled an appointment and received a call from a private number, which I blocked due to the prevalence of scammers - a..

The front desk personnel have been incredibly welcoming, and the check-in procedure was handled with exceptional efficiency. Unlike my past encounters with another medical practice, the staff here..

I concur with the majority of reviewers. This establishment is in complete disarray, and voicing concerns is futile since, mirroring practices in developing nations where the employees originate,..