Grove Road Surgery

Had to heart attacks and and very bad chest infection.need an emergency pack of antibiotics but told I would have to wait 5days minimum to get them.very very unhelpful.worst surgery in Eastbourne.

I attempted to contact the surgery today to schedule a phone consultation regarding my recent ENT report and MRI scan results. Incredibly frustrating to be informed that it takes 3 weeks to scan..

I've been a patient at this medical practice since 2008, but the quality has deteriorated so drastically that I'm now searching for an alternative. Getting an appointment with a doctor is nearly..

It's well-documented that primary care practices are facing significant challenges. Medical professionals are reluctant to become general practitioners, and existing GPs are leaving the profession..

Absolutely neglectful towards patient welfare and well-being. The Care Quality Commission should definitely be stepping in and placing this facility under strict oversight and mandatory improvement..

Blood work and INR test performed with exceptional precision and care.

Stuart, the lead practitioner, is truly exceptional... Yet, what good is that when scheduling an appointment seems impossible? I've been attempting to call at 8 AM for three consecutive days...

Absolutely zero communication from the medical staff. They seem to hastily diagnose without any real insight and rush you out of the office in under 120 seconds.

Unprofessional staff mocked me over the phone when I attempted to explain my purpose for calling, which is absolutely unacceptable behavior.

Consistently incredibly supportive, with seamless scheduling and practitioners who genuinely pay attention to your concerns. Without a doubt, this is the most exceptional medical practice I've ever..

This product is utterly devoid of any redeeming qualities. If your goal is to experience complete disappointment or potential harm, you've found the perfect match.

Two weeks of attempting to schedule just one appointment, calling from three separate phones simultaneously, desperately trying to get through. Is this really considered standard procedure?

Despite dialing precisely at the designated time, I found myself languishing as the 27th caller in line. The service quality is absolutely unacceptable and clearly demonstrates a critical shortage..

Utterly dismal. Zero stars would be my rating if possible. My elderly mother battling a chest infection was met with complete indifference, and getting past the front desk felt like an..

This surgical facility is absolutely the lowest quality medical practice in the entire Eastbourne area.

I want to express my heartfelt gratitude to Sarah, who is an absolutely incredible individual. Her kindness and empathy are truly remarkable, and she consistently goes above and beyond to provide..

After relocating to Eastbourne, I decided to visit Grove Road Surgery for the first time. I managed to secure both a personal consultation with a physician and a blood test on the very morning I..

Just today, contacted by surgery, gp wishes to talk to you ! Three times arranged, three times no contacted made. Attempted to call surgery, held held in position 4 for thirty minutes, gave up...

Incompetent medical staff. Single physician with zero nursing support, operating in a severely overcrowded environment. Absolutely frustrating experience with total lack of adequate healthcare..

Their appointment scheduling process is absolutely ridiculous. All the general practitioners seem identical. The UK healthcare system is fundamentally broken! It's clear they're deliberately pushing..