The Horn Lane Surgery

The reception staff were excellent and demonstrated great helpfulness and compassion.

I have been attending this surgery for many years and have consistently received good care. The clinical staff have always been supportive and helpful in addressing my health concerns. I consider..

I had an appointment with a Physician Associate today who provided excellent care, and I was very satisfied with the consultation. I would be pleased to see this clinician again in the future.

I have been attending this GP practice for some time and feel confident in saying it ranks among the finest I have encountered. The team members consistently demonstrate courtesy, helpfulness, and..

All members of the team, from administrative staff through to clinical professionals and management, have demonstrated genuine kindness, flexibility and compassion. They take time to hear what..

I arranged an appointment for my daughter who was experiencing a fever. The consultation lasted approximately one minute, during which a brief examination was carried out and I was informed there..

The appointment was handled promptly and effectively. Both the reception team and clinical staff were welcoming and approachable throughout the visit.

Excellent medical practice with a highly responsive and very helpful approach. The reception team provided outstanding customer service, demonstrating helpfulness and politeness throughout.

I wish to express my dissatisfaction with my recent appointment experience. I arrived approximately ten minutes early for my scheduled time and subsequently waited for an extended period. During..

An excellent healthcare provider

The practice appears to operate with limited doctor availability on any given day. Even when calling early in the morning as one of the first patients to contact the surgery, you may still find..

This practice has not met my expectations. I was given guidance over the telephone when I felt I needed an in-person consultation with a clinician. I believe that telephone advice alone is..

Excellent experience!! extremely supportive and accommodating

I have consistently enjoyed my visits to this medical practice. The clinicians demonstrate professionalism and expertise, and show genuine concern for patient wellbeing. The clinical support staff..

I have been disappointed with the service at this practice. Phone calls take a very long time to be answered, and emails often take a few days to receive a response. On one occasion, an appointment..

I have had a deeply frustrating experience with this practice over an extended period. I feel that the standard of care provided to myself and my partner has fallen significantly short of what we..

I have attended this practice on several occasions over recent months. I am extremely impressed with the standard of care provided here. The way same-day appointments are organised and handled is..

I am consistently impressed by the exceptional quality of care provided by the entire team at this surgery. I frequently manage to get appointments on the same day, and the front desk staff are..

The entire team at this practice is truly commendable! The clinical professionals and support staff are excellent, and the level of service provided is outstanding!

I would definitely recommend this practice. The reception team members are diligent and courteous. If you are looking for authentic, attentive care, this is a good place to register. The practice..