Priory Medical Group - North Shields

I have been a patient at this practice for a considerable time. The team members are pleasant and there are some capable clinicians, however the appointment booking system requires significant..

As someone working in general practice, I understand the daily pressures that surgeries encounter with growing patient needs and demands. I have been very satisfied with the standard of care and..

After being registered for nearly 19 years, I attended the practice today to provide copies of documentation regarding a condition I have been receiving private treatment for over recent months. I..

This is my second visit with the nursing staff, and on both occasions there have been significant delays to the appointment schedule. The most likely reason appears to be either insufficient time..

The receptionists, pharmacists and nursing team were pleasant and helpful, and the clinical staff demonstrated good listening skills. I have had consistently positive experiences with all staff..

The telephone system is extremely frustrating. Despite living just a short distance away, I spent a considerable amount of time on hold without managing to reach the branch I needed. After making my..

It appears that the level of care and attention provided may diminish as patients grow older at this practice.

This practice has been disappointing in my experience. I've had two interactions with reception staff who seemed to approach conversations with a defensive attitude from the start. Their demeanor..

It can be quite challenging to reach the practice by telephone.

Made numerous attempts to reach the practice starting from early morning before finally connecting, only to be disconnected by the automated phone system. The option to repeat menu choices appears..

I have been requesting a referral for a specialist assessment from this practice for over five months without receiving any action. Despite making several follow-up attempts, I have not obtained the..

Not the first disappointing experience I have encountered at this practice. I called this morning to request an appointment and was able to secure one without difficulty. Upon arrival, I was seen by..

The team here are wonderful, with the reception staff consistently being attentive and providing assistance. The clinicians are very supportive and helpful, and there is a convenient service..

I rarely leave reviews, but I felt compelled to share my experience this time. I have been a patient at this practice for a considerable period and have generally been satisfied with the quality of..

Unable to reach the practice by telephone. Multiple call attempts throughout a single day went unanswered.

I've attempted to contact the practice multiple times within a short period and continue to experience an engaged tone on the line.

I have been a patient at this practice since 1990. Over the last decade, I have received multiple diagnoses for respiratory issues. Following a hospital admission where I was treated for a serious..

Had an online consultation on a recent Thursday and received an automated message indicating that a clinician would respond the following day. A subsequent message on that day stated that a phone..

Unable to secure an appointment through this practice.

Securing an appointment proves extremely challenging, and while this may not be entirely within the practice's control, the experience leaves one feeling as though advance notice of potential..