168 Medical Group

I requested an appointment regarding a health concern but did not receive a response, which left me quite disappointed. It appears there was little regard for the appointment request. This lack of..

I have experienced significant difficulties with a hormonal life stage transition, which has resulted in various demanding physical and emotional health challenges. The practice has demonstrated..

Following my recent hospital discharge, I have received consistently attentive and professional care that has greatly supported my recovery journey. The entire team has been remarkably helpful and..

The service experience was disappointing, with lengthy waiting times for various appointments and interactions with staff that felt unwelcoming. There were changes made to arrangements on the day of..

We attended this GP practice today following a referral for my spouse's pressing health concern, with expectations of receiving an onward referral to a larger hospital facility. However, I felt that..

I called this morning regarding my mother who has recently been discharged from hospital and is experiencing back discomfort. I was frustrated by the receptionist's manner, which I felt lacked..

Recently relocated to the area. Have attended the practice several times since moving and have consistently found the team to be very supportive and accommodating.

Extremely frustrating and feels like poor value. Those of us who work find it difficult to dedicate significant time to monitoring emails for responses. The telephone booking system is unavailable,..

I have had a very negative experience at this practice. The clinical staff did not provide the support I needed, and I found the reception team unhelpful and dismissive. I have been trying to..

What a horrible building full of horrible vengeful spiteful women. These buffoons are purely in the job to save money for the NHS by providing an inadequate service, providing substandard medical..

The appointment was not especially helpful or demonstrative of understanding. However, the nursing staff member provided excellent care.

The practice has been quite helpful. I am currently waiting for documentation to be completed for a certificate. Additionally, I felt that last year a prescription was issued without adequate..

Difficult to secure an appointment, and the staff were not particularly accommodating. Switching practices is not feasible given the geographical constraints of my registration area. Appointments..

The staff demonstrated a lack of courtesy and willingness to assist. I have since provided comprehensive information to the practice and requested that a formal complaint be lodged, however they..

I have been waiting for my blood test result from nearly a week ago, and the practice has been unable to locate it. I was redirected to the hospital despite the test being carried out at the surgery..

A family member recently passed away, and the registrar has been unable to obtain the necessary documentation from the practice to complete the death certificate. This delay is causing significant..

I have been a patient at this surgery for several years now. The staff have consistently provided helpful support, and I find the online appointment booking system straightforward and user-friendly...

The telephone service was disappointing and frustrating. I had been directed to contact this practice regarding a healthcare query, only to experience extended waiting times across multiple attempts..

I have been attempting to secure an appointment for approximately two weeks following a health issue acquired while travelling abroad that has not resolved as expected. Unfortunately, there are..

I received callback calls from a member of the reception team on two occasions within the past week, and on both instances I felt their approach lacked professionalism. During our conversations,..