SB

Sarah-ann B. 2 years ago • From Google

Rating

Bad

Confusing communication leads to missed medical appointment

Absolutely dreadful medical practice. Received an automated SMS supposedly verifying my scheduled consultation, yet upon arrival, the front desk staff informed me it was actually a telehealth session. The original text message provided zero indication of this change. We've now gone well past the designated appointment time, and I'm still waiting for this promised phone consultation. Absolutely unacceptable handling of patient communication.

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