GM

Guy M. 2 years ago • From Google

Rating

Bad

Confusion reigns at medical practice scheduling nightmare

Arrived at the clinic for a face-to-face consultation, only to be informed it was scheduled as a phone appointment. When I presented the confirmation, they explained the professional I was meant to meet was working remotely and couldn't see me in person. I received the telephone call precisely on schedule, and apparently, the staff member was actually present at the practice and could have met with me. However, by then, I was already halfway home. The whole situation epitomizes complete organizational incompetence - reminiscent of that classic phrase about someone's inability to manage a simple task even in the most straightforward environment.

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