VH

Vicki H. 2 years ago • From Google

Rating

Bad

Conjunctivitis frustration at local surgery

I called to inquire about obtaining eye drops for a recurring conjunctivitis case that's already been professionally identified by an optician. The reception informed me that only one doctor is available, so they've disabled the online booking system and aren't scheduling appointments. Incredibly, they suggested I go to the emergency room for conjunctivitis. It's absolutely ridiculous for a condition that would take a physician mere minutes to address. This is typical of my experiences with this medical practice - consistently turning patients away, which I'm certain breaches healthcare regulations. The Care Quality Commission will be hearing about this.

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