Millfield Surgery

The medical team has provided excellent support for my family during some challenging periods. They have been genuinely caring and helpful in assisting us through various health and care difficulties.

The staff displayed an unhelpful demeanor and lacked consideration for patient care standards.

I am satisfied with the staff and the care provided, and when compared to services elsewhere we feel quite fortunate to receive such considerate attention. Please continue with the outstanding..

The nursing staff have generally been unhelpful on most occasions, appearing dismissive and unwilling to engage properly. The practice would benefit from addressing staff attitudes and improving..

I was pleased with the online referral system at the practice. I have made use of it on two recent occasions and was satisfied with how quickly matters were addressed and the results achieved. The..

Contacted the practice earlier today and spoke with a receptionist who directed me to complete an online form. The process took roughly a minute, after which I received a callback inviting me to..

Excellent medical practice. I have been attending for approximately eight years and have found nothing to fault. When I have needed urgent care, appointments have been readily available, and for..

Since relocating to the area in December, my family and I have been tremendously impressed by the level of care, professionalism and excellence demonstrated by this practice. We consistently manage..

Appointments consistently run behind schedule and I have never been seen at the appointed time. I attended regarding a musculoskeletal concern following an accident. I was prescribed medication and..

Since relocating to the area recently, I have been extremely impressed with this practice. The team members are outstanding and the standard of care provided is excellent. I feel very fortunate to..

I recently needed to contact the surgery by telephone to arrange an appointment. The staff member who answered the call was courteous and professional throughout. They asked appropriate questions..

I have nothing but high praise for the Millfield Surgery team, particularly the clinical staff whose level of care has been exemplary throughout. The practitioners especially have been proactive,..

I would like to express my sincere gratitude to the clinical team, administrative staff, and management for their exceptional assistance. While people often voice complaints, I think it is equally..

I was really appreciative of how promptly I was attended to. I received two phone calls within an hour. My registration as a new patient was handled very efficiently. The clinical staff were very..

Had not visited for some time but was able to secure an appointment the following day. When I mentioned I was unable to attend due to work commitments, the staff member appeared to become less..

Everything went smoothly. I got in touch through the website, finished the online form, and received a call back promptly before being offered an appointment later that day. The whole process was..

I contacted the practice this morning regarding an urgent matter. The person who answered the phone was considerate, supportive and understanding, particularly when assisting me with sharing..

I am extremely satisfied with this practice. The appointment management system functions very effectively - the reception team consistently provides me with excellent support. I feel assured that..

I have just registered with the surgery and found the registration process to be very good, kind and patient. The staff member who assisted me was helpful and accommodating, taking time to address..

The staff members were quite dismissive and unhelpful during my visit. When I attempted to discuss a sensitive personal matter, I was asked to share details that were then spoken about loudly in..