Jorvik Gillygate Practice

I would strongly recommend this practice. I believe that some negative reviewers may not fully appreciate the significant resource constraints facing the NHS and the staffing challenges it..

Three stars because the clinician was excellent, genuinely attentive and provided meaningful support with my health concern. I deducted two stars due to the initial experience upon arrival at the..

This surgery has been deeply disappointing. The standard of care provided raises concerns. When facing a serious health issue, the practice was unable to provide the level of support required. While..

The front desk staff were wonderful and provided us and our kids with very helpful and considerate assistance.

The first time I contacted this practice, I was advised to monitor my symptoms at home in case of a particular illness; I became unable to manage further contact until a household member intervened..

Attentive, patient and receptive to concerns. Competent and supportive throughout. Accommodating and efficient service. Much appreciated.

I'm confident the team are stretched thin and I've had positive interactions overall given the circumstances. They're doing their best and I'm grateful for the NHS and this practice. However, I was..

I wasn't feeling well, so I visited the local surgery. The reception team were absolutely wonderful and went the extra mile to assist me. They asked me to wait to see if a clinician could see me..

The practice appears to be managing a high volume of patients relative to available clinical staff, which creates challenges. The reception team interactions were consistently disappointing, with..

Scheduling an appointment can be challenging. Apart from that difficulty, all other aspects of the service have been excellent.

The healthcare professional I saw was very pleasant.

I attended an appointment for a blood pressure check some time ago and have since received repeated messages requesting the return of monitoring equipment that was not provided to me. When I have..

Contacted the practice in the early morning. The team got back to me within half an hour. The receptionist was warm and understanding, and quickly organised for a clinician to call me back. A home..

I have been a patient at this surgery for many decades and recall it being excellent with highly skilled practitioners. Unfortunately, my recent experience has been disappointing. The reception..

I felt compelled to share my experience after speaking with a member of the reception team regarding scheduling a yearly health check. My previous attempts to book had been unsuccessful, as I was..

The medical team can be inconsistent in their helpfulness. Reaching staff by telephone proves difficult. The practice website contains confusing navigation, particularly regarding online..

I attended an appointment regarding persistent ear-related symptoms that were affecting my daily functioning, including my ability to concentrate on academic work. The clinician indicated that..

Although there are the typical challenges with occasionally having difficulty reaching the practice, I have not experienced any other difficulties.

I have been a patient at this practice for approximately seven years and have consistently received excellent care. Appointment availability has been good, with typical waiting times of around one..

The entire team, spanning from the front desk through to clinical staff, demonstrated a courteous and friendly demeanor.