Swarland Avenue Surgery

I was extremely disappointed with my experience at this surgery. The mental health support available was very limited, and I felt dismissed during my consultation. This occurred over two years ago..

I am a former patient of this practice and have submitted complaints regarding clinical staff members. These complaints have been serious in nature and have progressed through various channels. I am..

I consistently experience excellent care from everyone at this practice!!!

I had a very negative experience when attempting to schedule an appointment over the phone. After receiving several letters from the NHS encouraging me to book a consultation, I decided to call the..

I have been attending this practice for over a decade, and today's experience left me feeling profoundly undervalued, overlooked, and treated as though I were an imposition. This represents a..

A wonderful medical practice with genuinely caring healthcare professionals.

I have had a very negative experience at this practice and would not recommend it. I felt that I was prescribed medication that did not appear to be appropriate for my needs, and this was only..

The team at this practice consistently goes the extra mile whenever required. The reception staff are particularly pleasant and the clinicians demonstrate genuine compassion in their approach.

This is an excellent medical practice. Appointments are scheduled promptly and you are seen without unnecessary delays. The reception team consistently demonstrates kindness, friendliness and a..

The reception team displayed a dismissive attitude when I called early in the morning to request an appointment. Rather than listening to my concerns, I was given limited options and told that..

I was under the care of a clinician at this practice. Without going into specifics, their conduct caused me considerable distress over an extended period. I found myself in an unusual situation and..

I had a negative experience with a member of the clinical staff at this practice. There have been concerns raised by patients that were initially visible through online channels but were..

Outstanding medical practice that provides prompt appointments and delivers comprehensive, high-quality care throughout.

This practice is wonderful. The team at reception, the clinical staff and the support they offer is really amazing. The team are very courteous and do their best to accommodate appointment requests...

I would give this practice a very low rating if possible. Finding appointment slots is extremely difficult, with availability either months away or seemingly non-existent. The practice does not..

I recently became a patient at this practice and have been very satisfied with the care provided. The entire team has been friendly and welcoming, and appointments run efficiently with minimal..

I altered my view of this practice. The service fell short of expectations, with limitations in ordering diagnostic imaging and making referrals. Additionally, the manner in which I was treated left..

I would recommend that people consider registering for the NHS app if they wish to access their test results and other medical information through that platform. It enables you to stay updated..

Five stars for the reception team and nursing staff. One star for a particular clinician whom I have repeatedly requested not to see. I felt that the care provided did not meet the standard I would..

This practice is among the finest, with all staff members being excellent, friendly and helpful, from those at reception and on the telephone through to all clinical personnel. I really couldn't..