Cowes Medical Centre

I had a deeply negative experience at this practice. I believe my family member received an incorrect assessment during a previous visit, and I feel this contributed to a serious health outcome. I..

It is difficult to reach this practice by telephone. When contact is established, the staff can be dismissive and insist on knowing the nature of your health concern before scheduling an appointment.

I have no complaints whatsoever about this practice. When my child became unwell suddenly, every member of staff demonstrated exceptional care and compassion. From the moment we arrived through to..

I recently used the online consultation service for the first time. The response was prompt and efficient, arriving within a short timeframe. I feel fortunate to have access to such an excellent..

The practice is difficult to reach by telephone despite multiple attempts to contact them. It has been challenging to secure an appointment through this method, which makes accessing their services..

I would rate this practice far below average if possible. This has been my most unsatisfactory experience with a general practice. The facility consistently lacks accessibility and the associated..

I submitted an online consultation seeking medical guidance but received no reply whatsoever. I found this to be disappointing treatment from what should be a caring profession. I was reluctant to..

I have been concerned about the staffing arrangements at the practice, particularly regarding which healthcare professionals are available to see patients and the reasons behind current service..

I wanted to express my gratitude to the reception team and the healthcare provider at this medical centre. We were visiting the area from abroad to spend time with family, and on our first day, our..

I was deeply troubled by witnessing how a member of the reception staff interacted with a patient ahead of me at the desk. The patient appeared visibly upset, having received inconsistent blood..

The phone service at this practice involves lengthy wait times, often exceeding 45 minutes to reach someone. Even straightforward enquiries take considerably longer than expected to receive a..

Attempted multiple calls this morning to arrange an appointment with the nursing staff for later in the week. Was unable to access the online booking system as registration had not been completed,..

I would like to express my appreciation for the care I received. The clinician I saw demonstrated a level of comprehensive attention to my health that exceeded what I have experienced elsewhere,..

I have consistently received outstanding care despite my demanding work schedule, as the practice reliably returns my calls and frequently accommodates appointments with minimal notice. It is common..

I requested a telephone consultation today and received a call back within 10 minutes. My prescription was forwarded to the pharmacy straight away. Excellent service!

During a recent visit to the pharmacy located within the medical centre to collect a prescription, I found the service to be disappointing and unwelcoming. Despite three staff members being present,..

As a student, I find the appointment booking process quite challenging since I'm typically at school during morning hours. By the time I'm able to get home and make a call, I'm usually informed that..

Always so welcoming, supportive and well-organised! Much appreciated!

I have been waiting for quite some time to get an appointment and keep being asked to ring back, but then the phone lines become unavailable so it is impossible to get through. The practice needs to..

Called regarding a medication refill and was transferred to the relevant department. I mentioned that my current inhalers seemed less effective than previous versions. The response suggested they..