Windermere Health Centre
JW
Jonathan W. 6 years ago • From Google
Bad
I was a long-term patient at this practice and was very happy with the standard of care provided until the ownership changed hands and a business-led management structure was introduced. The new management appears to have difficulty retaining permanent clinical staff. The practice now relies heavily on temporary locum appointments, which means patients rarely encounter the same clinician on consecutive visits and visiting clinicians may not have access to established patient records, which raises concerns about continuity of care. The level of dissatisfaction has been significant enough that several hundred patients, including myself, have chosen to register elsewhere as the quality of service has deteriorated. There is a widespread concern that commercial interests may increasingly influence how general practices are run, potentially prioritising financial returns over patient welfare. This has understandably led to public anxiety about the future direction of healthcare provision. It is regrettable that this practice, which previously held a strong reputation and attracted considerable professional interest, now faces such challenges in maintaining its standing and attracting clinical talent.
Benjamin G.