Porter Brook Medical Centre
Hanner M. 2 years ago • From Google
Bad
Contrasting experiences at medical practice
I've visited this service twice for different issues. The first time, I saw a female doctor who was compassionate, attentive, and didn't dismiss my concerns. She even offered to consult with her colleagues for additional input, which I appreciated. Unfortunately, my second visit was a stark contrast. The male GP I encountered today left me in tears and questioning my decision to switch practices. Instead of addressing my actual concern about a potential link between my symptoms and an existing chronic condition and autoimmune disorder, he fixated on my mental health and weight. He seemed to brush off my serious eating disorder, claiming they "can't treat it" and can only refer me to dieticians who have already discharged me due to their inability to accommodate my disabilities and communication difficulties. The doctor's dismissive attitude was evident when he stated my "weight isn't a problem" and refused to prescribe nutrition drinks, insisting it must come through dieticians. His repeated refrain of "let's see what cardiology says" felt like a deflection, especially after I expressed concern about the lengthy waiting lists. Despite my plea that I might not survive the wait, he appeared indifferent and simply sent me on my way. This experience has left me feeling unheard, frustrated, and deeply concerned about the quality of care I'm receiving.
Despite the somewhat extended waiting period, once my appointment began, it was swift and enlightening. The staff provided a clear referral to my next destination, making the entire process smooth..
Porter Brook Medical Centre
Clare H.
I've been a long-time patient at this practice, and with the exception of one doctor, the staff have consistently been compassionate and helpful. While appointment wait times are typical of most..
Porter Brook Medical Centre
Ibelema I.
Dr Mike Thackray stands out as an extraordinary primary care physician. He truly listens and demonstrates sincere compassion for his patients' health. His commitment to patient care is remarkable,..
Porter Brook Medical Centre
Anonymouse
My most horrific experience was with my previous doctor at Porter Brook Medical Center, a dreadful ordeal marked by indifference, offensive behavior, and severe physical issues endured for a year...
Porter Brook Medical Centre
julie e.
Despite longer wait times for staff over the recent five years due to personnel shortages, the quality of care and treatment I receive remains exceptional. Whenever I've needed urgent attention,..
Porter Brook Medical Centre
Invisible M.
I arrived with an injured arm, facing a potential two-week delay before medical consultation. The front desk staff directed me to seek hospital treatment, and when I inquired about the location,..
Porter Brook Medical Centre
H W.
Scheduling a consultation can be challenging, which seems to be a common issue across medical practices these days. Despite this, I consistently find the personnel to be accommodating and supportive.
Porter Brook Medical Centre
Letty L.
Every interaction with this establishment has been delightful; my gratitude goes out to the entire staff.
Porter Brook Medical Centre
Elle B.
Scheduling an appointment at this place is incredibly challenging. I consistently attempt to call, but end up being disconnected before even reaching the front desk. There have been instances where..
Porter Brook Medical Centre
Dale A.
Exceptional care from start to finish. The doctor was fantastic, and the nurse was equally outstanding. The injection was so smooth, I barely noticed it happening!
Porter Brook Medical Centre
Tomila R.
Having been referred to this clinic for mole removal by my general practitioner, I must admit I approached the appointment with considerable trepidation, largely due to some rather unfavorable..
Porter Brook Medical Centre
Kerron G.
Completely worthless service. They're perpetually booked out, with no slots open until the next week. It's crystal clear they couldn't care less about patient care. I've been struggling with the..
Porter Brook Medical Centre
Spa l.
This facility demands immediate scrutiny - medical concerns are now essentially filtered by front desk staff who claim it's for appointment accuracy ??? The wait time is approaching two hours. I..
Porter Brook Medical Centre
Sophie B.
During my two-year tenure as a patient at this practice, my experiences have been remarkably varied. I've attended two appointments - a smear test and a GP consultation - both of which were..
Porter Brook Medical Centre
Liv D.
Absolutely the most disappointing medical practice I've encountered. I've never managed to secure an in-person consultation, with only a single telephone appointment regarding repeat prescriptions...
Porter Brook Medical Centre
Samantha T.
I was scheduled for an in-person consultation at Porter Brook, and they sent me a text message just an hour prior to cancel, instead of calling me directly. They informed me that my appointment had..
Porter Brook Medical Centre
Saam P.
Trying to schedule a visit here is impossible when their phone system drops calls and their online booking is non-functional. What a complete joke of a scheduling process.
Porter Brook Medical Centre
Jane B.
Throughout my four-decade journey as a patient at Porterbrook, I've witnessed the immense challenges facing the National Health Service. Yet, even amid these significant challenges, I have..
Porter Brook Medical Centre
Shake S.
I once held this medical practice in high regard, but my opinion has drastically shifted. Three times in the past month alone, they've bungled my prescription, leaving me without crucial medication..
Porter Brook Medical Centre
Howdens H.
I was a patient at this medical practice during my time in Sheffield, and I'm relieved I've relocated. The responses from Tracey, the operations manager, are utterly ridiculous. Tracey, these..
Porter Brook Medical Centre
lily c.