Benfield Park Medical Group

I really enjoyed my experience and found it to be the best healthcare service I've received.

I have been a patient at this practice for many decades and have consistently found the staff and clinicians to be excellent. Given the considerable demands placed on general practices today, they..

Hello! This is my GP practice and they run things very efficiently.

The quality of this practice has declined noticeably. The approach lacks compassion and genuine concern for patients. It feels as though the focus is primarily on operating as a commercial..

When my essential medication device unexpectedly stopped working, I attempted to resolve the matter independently by contacting the out-of-hours service, but was directed to reach out to my GP..

Excellent medical practice with a helpful team, situated in a convenient location with good access to public transport nearby.

Remote consultations are problematic for my elderly relative who lacks digital access. This approach is disappointing.

There is no point attempting to contact the practice by telephone to arrange an appointment, as it proves to be entirely futile. The experience is extremely disappointing.

My father had a pleasant visit today from a member of the nursing team who came to conduct his annual review. He found the experience very positive and appreciated the care provided. Thank you for..

The service I received when attempting to arrange a repeat prescription was disappointing. The approach taken felt dismissive and unhelpful. It would be beneficial if staff could demonstrate greater..

Outstanding practice, regrettably limited to a maximum five-star rating, though the service deserves higher recognition. The care provided was prompt and efficient. I would strongly encourage others..

Is there an online consultation service available, and if so, how can it be accessed through your website?

Convenient accessibility for my relative

I attended an appointment yesterday for a medication review. The clinician was absolutely lovely and explained things thoroughly without rushing me. They asked if I had any questions, not just about..

Excellent facility. I've attended on multiple occasions for imaging scans and various other concerns. It's a convenient option for minor surgical procedures, offering an alternative to larger..

I have been experiencing significant difficulties with my mental health, and today matters reached a critical point. Throughout my interaction with the practice, I felt passed between different..

Excellent facility with occasional challenges reaching them by telephone. Convenient for having imaging procedures completed on-site, which has saved me from needing to attend hospital appointments...

Tidy. Pleasant, supportive and polite team members

Excellent medical facility with a genuine commitment to patient care and a compassionate team.

I appreciate the care I received during my recent appointment for reproductive health services. The healthcare professional who assisted me demonstrated professionalism, compassion and warmth..