Mulgrave Road Surgery
CW
Chris W. 3 years ago • From Google
Great
This medical facility used to be a residential property but has been transformed into a surgery with some appealing architectural features both externally and internally. There's wheelchair access at the entrance, though interior navigation involves stairs. I couldn't confirm the presence of a lift, but the reception staff might provide guidance if asked. The reception team's quality varies considerably. Some staff members are genuinely pleasant and supportive, while others are rigid and unhelpful. Selecting the right receptionist is somewhat of a lottery - you'll essentially need to rely on chance. Securing an appointment is challenging unless you're prepared to call precisely at 8:30 am. Sutton's elderly population, along with their middle-aged children, seemingly have this practice's booking line programmed into their morning routine, rapidly reserving slots. Despite the administrative challenges, the medical professionals - doctors and nurses - are excellent. Their competence is a definite strong point. Best wishes for your health, and hoping you recover swiftly.
Susan S.