Mulgrave Road Surgery
Chris W. 3 years ago • From Google
Great
Converted house surgery with helpful staff and challenges
This medical facility used to be a residential property but has been transformed into a surgery with some appealing architectural features both externally and internally. There's wheelchair access at the entrance, though interior navigation involves stairs. I couldn't confirm the presence of a lift, but the reception staff might provide guidance if asked. The reception team's quality varies considerably. Some staff members are genuinely pleasant and supportive, while others are rigid and unhelpful. Selecting the right receptionist is somewhat of a lottery - you'll essentially need to rely on chance. Securing an appointment is challenging unless you're prepared to call precisely at 8:30 am. Sutton's elderly population, along with their middle-aged children, seemingly have this practice's booking line programmed into their morning routine, rapidly reserving slots. Despite the administrative challenges, the medical professionals - doctors and nurses - are excellent. Their competence is a definite strong point. Best wishes for your health, and hoping you recover swiftly.
I've consistently experienced their staff as incredibly supportive and accommodating. Prior to expressing criticism about professionals who are genuinely attempting to assist, it's important to..
Mulgrave Road Surgery
Sammi I.
The healthcare professional was warm and welcoming. She helped my son through his vaccinations, making him feel comfortable and relaxed during the process.
Mulgrave Road Surgery
Sheila C.
I received top-notch medical attention. When I called with a health worry, I was promptly scheduled for an appointment that same morning. Dr Appleton immediately referred me to the hospital for..
Mulgrave Road Surgery
paula v.
Absolutely dreadful treatment by the female staff at the front desk. They cut off phone calls abruptly when patients are trying to schedule appointments, display extremely unprofessional behavior,..
Mulgrave Road Surgery
Mike R.
Utilized the Accuryx scheduling platform, which functions smoothly, and secured a next-day booking.
Mulgrave Road Surgery
Ben A.
Staff at the front desk come across as abrupt and discourteous.
Mulgrave Road Surgery
katherine t.
Today I visited the local GP's office for the second time, hoping to register, and once again encountered a hostile receptionist who was unhelpful and dismissive. The staff member was incredibly..
Mulgrave Road Surgery
Cheryl W.
I sent in my blood pressure readings and was promptly contacted by Dr. O'Sullivan, who carefully went over my treatment plan and listened attentively to any questions or worries I had.
Mulgrave Road Surgery
Sports W.
The front desk staff was incredibly welcoming, attentive, and quick to assist. I truly appreciate the exceptional customer support and their willingness to help me out!
Mulgrave Road Surgery
R J.
Prompt and responsive scheduling. I booked an appointment through their website and was able to get seen the very next day. Dr. Pardhanani demonstrated a welcoming demeanor and maintained a high..
Mulgrave Road Surgery
2011williamandkate 2.
During my time as a patient at Mulgrave Road Surgery between 2006 and 2009, I experienced a frustrating incident while trying to collect my routine levothyroxine prescription. The receptionist..
Mulgrave Road Surgery
Agnieszka K.
Absolute enhancement in the sign-up process! Exceptional customer support, much appreciated. Thank you!
Mulgrave Road Surgery
Paul P.
Absolutely terrible customer support, what are they even paying these employees for
Mulgrave Road Surgery
Chloella T.
Throughout my 32-year association with Mulgrave Road Surgery, I have been consistently impressed by the exceptional care and support provided by everyone here. Despite my complex health challenges,..
Mulgrave Road Surgery
Tatsiana A.
I apologize, but the service here is truly terrible. Making an appointment seems completely unattainable, and I'm left wondering what exactly they do. The waiting time is endless—you could be stuck..
Mulgrave Road Surgery
David H.
A score below 2 and it appears nobody is concerned. I've been a patient at this practice for approximately 14 years. Administrative processes have consistently been subpar. Regrettably, inadequate..
Mulgrave Road Surgery
Anonymouse
Lack of responsiveness. Medical records not being updated of reviewed. I always have to bring a hard copy of my medical reports form hospitals,etc. with me to this surgery the practitioners claim..
Mulgrave Road Surgery
Felipe L.
Approximately two months back, I was fortunate to encounter Dr. Dino Pardhanani, who rescued me from a deeply challenging situation that had been weighing on me for an extended period. During our..
Mulgrave Road Surgery
Susan S.
Appreciate the outstanding support and prompt assistance. The team was incredibly helpful and responsive, making the entire experience smooth and pleasant.
Mulgrave Road Surgery
Joey S.
The front desk staff was absolutely absurd. I phoned ahead and was instructed to come to the clinic the following day. Upon arrival, the receptionist claimed I had no scheduled appointment. From..
Mulgrave Road Surgery
David R.