St Albans Surgery

I would not recommend this practice. I have attempted to contact them on multiple occasions by phone. Each time, the calls have been terminated after only a brief exchange. I have been unable to..

The surgery is really good, and I've found the clinical staff to be amazing and kind compared to other healthcare professionals I've seen.

I attempted to contact the practice today but was informed there was a significant queue, so after waiting for a considerable time I decided to discontinue the call.

I am very satisfied with the care and service provided by this practice.

I have been attempting to secure an appointment for approximately two months. Due to my work commitments in an educational setting, I require availability outside standard working hours or during..

I have attended numerous medical practices throughout my time, but this particular surgery stands out for concerning reasons. The team appears unwilling to accept responsibility for their actions and..

Throughout the pandemic period, the entire team demonstrated exceptional helpfulness, particularly the clinical staff. I received prompt appointments and was appropriately referred for specialist..

I usually have a hard time giving blood because it's difficult to find my veins, but the phlebotomist I saw was absolutely amazing. They found the vein instantly and took my blood quickly and..

I found the experience quite disappointing, as I struggled to secure appointments for my children and noticed a lack of coordination between the front desk and clinical staff. I have decided to lodge..

It is consistently difficult to secure an appointment at this practice, as availability appears to be limited regardless of when you attempt to book. It seems that existing patients may be..

What a dreadful experience. The practice consistently struggles with appointment availability, and I have encountered ongoing difficulties with managing my repeat medications. When I eventually..

For those experiencing health concerns, this practice may not be the best choice. Accessing appointments with a GP proves extremely challenging. On multiple occasions, I have been informed that no..

My family and I have been registered with this practice for over four decades. Admittedly, there are occasions when securing an appointment can be challenging due to availability constraints...

I find myself extremely frustrated whenever I contact the practice, which I only do as a last resort after trying other options like the pharmacy first. I struggle to secure an appointment through..

I cannot recommend this practice due to lengthy appointment delays. On my most recent visit, I waited over half an hour and subsequently had to depart to collect my child from school, which meant my..

I would just like to thank the receptionist who went out of their way to deliver a medical form to save my spouse from having to travel, they really didn't have to but they very kindly did, I'm not..

This has been the most disappointing general practice experience I have encountered. The reception staff displayed unhelpful and unwelcoming behaviour during my visits.

I have been attempting to contact my GP practice for an extended period without success. When I try to call, I am told to ring back the following day or informed that no appointments are currently..

The surgery is satisfactory overall. The clinical staff are quite competent. However, the reception team can occasionally come across as abrupt and not always appear keen to assist. From my..

I recently had an appointment and the clinician I saw demonstrated excellent professionalism, showing kindness and composure throughout. They communicated clearly and took time to ensure I understood..