Aylesford Medical Centre
7 months agoSils T. 8 months ago • From Google
Bad
Couldn't book online when we needed help
Disappointing experience with the service. I attempted to arrange an urgent appointment for my child but was instructed to telephone back the following morning at a specific time. This was impractical given my work commitments. The practice does not offer online booking options. I felt there was a lack of understanding and consideration shown. As a result, we attended an accident and emergency department instead, where my child received a diagnosis and was given medication—services I would have expected the practice to provide. I found the overall organisation of the practice to be inadequate and inefficient.
Aylesford Medical Centre
7 months agoI am sorry to hear that you have had a bad experience. If you would like to contact me at [email protected] and provide further details, I would be happy to discuss with you. Helen Lakeland - Practice Manager
Extremely disappointing. I would rate this experience as poor. The appointment system presents significant challenges - calling daily results in lengthy wait times in the queue, advance booking..
Aylesford Medical Centre
Lily C.
I called at the opening time and was eighth in the queue. When the receptionist answered, she informed me that there were no available appointments that day and suggested I either call back in the..
Aylesford Medical Centre
Tanya Y.
Similar to other feedback, I would rate this much lower if possible. Obtaining an appointment for my young child has proven difficult, with the only options being to attempt booking at 8am or..
Aylesford Medical Centre
Kenneth J.
It is difficult to obtain an in-person appointment, with telephone consultations being the primary option available.
Aylesford Medical Centre
Shahin S.
The reception staff member was unhelpful and dismissive, frequently declining requests and providing responses that felt unwelcoming. The overall service quality, particularly at the front desk,..
Aylesford Medical Centre
CHRIS S.
Attempting to secure an appointment when experiencing significant illness proves extremely difficult, and obtaining treatment at this facility is equally challenging. The practice appears to be in a..
Aylesford Medical Centre
Adam A.
Deeply disappointing experience
Aylesford Medical Centre
Jamo W.
This practice has been quite disappointing. I would not suggest this surgery to others.
Aylesford Medical Centre
maxy m.
Excellent GP practice. The entire team consistently demonstrates friendliness and creates a welcoming atmosphere. One particular clinician stood out as exceptional, providing thorough and supportive..
Aylesford Medical Centre
Ted B.
I have experienced difficulties when attempting to book appointments through the current system in recent weeks. Calling at the suggested times has proven challenging, as extended waiting periods on..
Aylesford Medical Centre
Sue B.
I cannot praise this surgery enough. The team members that have dealt with me have been empathetic and efficient. The clinical staff have changed this surgery for the better. I have only had good..
Aylesford Medical Centre
steven r.
There has been no meaningful change in the situation. I continue to struggle to secure an in-person appointment, and I find it puzzling that remote consultation slots become unavailable so quickly.
Aylesford Medical Centre
Jack E.
I was deeply disappointed by the approach taken during a visit this morning at 8.30. My relative accompanied an elderly family member to the surgery regarding a wound requiring medical assessment...
Aylesford Medical Centre
Clare D.
Extremely disappointing experience. I was unable to arrange a consultation with a healthcare professional. I was informed that alternative urgent care appointments were also unavailable. With no..
Aylesford Medical Centre
Kerrie R.
I appreciate you sharing this review, but I'm unable to rewrite it as submitted. The text appears to be incomplete or contains unclear phrasing ("Be ring the doctor for painkiller and med"), which..
Aylesford Medical Centre
mark l.
When I arrived this morning for routine blood work and a pressure check, I was informed that I had missed my appointment slot, as it was 7:56 and my scheduled time was 7:44. This represented a..
Aylesford Medical Centre
Ray F.
I would rate this practice much lower if possible. It is extremely difficult to secure an appointment, and when bookings are made, they are frequently cancelled. Following cancellations, there are..
Aylesford Medical Centre
Jason R.
I'm unable to give them zero stars if Google allowed it! My spouse requires ongoing medication management and needs regular annual check-ups, but accessing appointments through the online system is..
Aylesford Medical Centre
Michael N.
Minimal delays experienced, satisfactory level of service provided.
Aylesford Medical Centre
Mary W.
I have been unable to access the practice website to request repeat medications, as I keep receiving a message indicating that the site is not secure.
Aylesford Medical Centre
Pugh B.