Wolverhampton Road Surgery

The waiting room carpet appears quite worn with visible staining and would benefit from replacement, as it has been in this condition for an extended period. The practice has audio equipment..

A callback appointment was arranged but the call never came through. I found this surgery to be quite disappointing overall, with lengthy waiting times, unhelpful staff interactions, and significant..

I arrived early in the morning to book a doctor's appointment and was given a slot for later that same day. I spent considerable time waiting in the reception area. When the receptionist checked my..

I experienced very poor service at this practice. I requested to speak with a doctor but was directed to speak with a clinical practitioner instead. During our phone conversation, we discussed my..

The receptionist was very pleasant and efficiently booked an appointment for me within moments. She demonstrated helpfulness and maintained a professional manner throughout the interaction.

I have been a patient at this practice for over three decades, and have experienced care from various clinicians throughout that time. There was one particular healthcare professional who made a..

I attended a physiotherapy appointment with my husband today following his ongoing back pain, as he was unable to secure a GP appointment at that time. Given that he hadn't visited a healthcare..

The service quality has been disappointing overall. Obtaining an appointment with a healthcare professional is extremely difficult. It appears the practice does not prioritise patient access. On the..

Extremely poor service. Difficulty obtaining an appointment. Very concerning as health declines. The practice appears unable to manage demand.

I was very impressed with the welcome I received when I first attended this surgery. The staff were very friendly and welcoming. I had been experiencing a persistent ear issue for several months and..

If you manage to reach someone at reception, they seem unwilling to help unless the situation is extremely urgent. I have been attempting to contact the practice for nearly two weeks regarding a..

I would highly recommend this surgery if you enjoy extended periods of background music played on a continuous loop throughout your visit. However, if you are seeking prompt medical attention, you..

Had an emergency appointment and was seen promptly. The healthcare professional was excellent with my child, showing genuine care and willingness to help. All necessary assessments were carried out..

Perhaps it was fortunate timing, but for the first time in quite a while the receptionist demonstrated genuine professionalism and courtesy, which was genuinely surprising. I had almost forgotten..

I have been a patient for many years and have experienced ongoing difficulties. The telephone lines are frequently unavailable or have extended wait times. Appointments are only accessible if you..

I was able to reach reception quite quickly despite being third in line, and the staff member at the desk was genuinely helpful in locating an available appointment slot for me. Given how busy the..

I feel let down and dissatisfied. I have been attending this practice for many years and regrettably feel the standard of care has diminished noticeably. There appears to be a lack of consistent..

The standard of service provided was extremely disappointing. Obtaining an appointment proved to be exceptionally difficult. The criteria used to determine what constitutes an urgent matter remains..

Our entire family has been receiving care at this practice for more than four decades, with the same clinician serving as our family doctor from the beginning. We remain very appreciative of the..

The staff here are lovely and very helpful. The healthcare professional I see is brilliant and provides excellent care. They assist me regularly and I'm very grateful for the outstanding work they do..