PP

Peter P. 2 years ago • From Google

Rating

Bad

Couldn't Get Anyone to Answer the Phone

If I could give a lower rating, I absolutely would. The service is appalling, completely detached and robotic. Despite having numerous reception staff constantly present, they are impossible to reach by phone - I attempted calling four separate times, waiting patiently each time until the line disconnected without any response. Driven by sheer frustration, I visited the clinic in person to request an urgent wound dressing change that I'd been told must be done before the weekend. After wasting half an hour, I was informed no staff could assist me. Absolutely dreadful experience. I've been a patient here for two years, and I can unequivocally state I've never encountered a more incompetent medical practice.

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