Fieldhouse Medical Group
Sally W. 9 years ago • From Google
Bad
Couldn't get appointment despite repeated calls
I have experienced difficulty obtaining appointments at this practice. When my support worker contacted them on my behalf, staff claimed I had already attempted to book, despite having evidence of all the calls logged on my phone. The interaction was handled in an unfriendly manner.
The practice appears to be relying heavily on pharmacy services for matters that might traditionally be handled in-clinic.
Fieldhouse Medical Group
Mell R.
I found the service quite frustrating. The wait to secure an initial appointment was lengthy, and I felt the initial assessment didn't identify the underlying issue. This meant I experienced further..
Fieldhouse Medical Group
Amanda S.
The clinical team were excellent and saw me promptly, providing effective treatment for my ear discomfort. I would appreciate it if this service remained available through the NHS rather than..
Fieldhouse Medical Group
billywiz1966 b.
I would not recommend this practice if I had the choice, as I do not believe it meets the standard expected of a healthcare facility.
Fieldhouse Medical Group
the s.
Absolutely unhelpful - the practice appears understaffed and when you finally manage to get through by telephone, appointments seem difficult to obtain.
Fieldhouse Medical Group
Amy N.
Extremely disappointed with my experience. I felt that my concerns were not properly addressed during consultations, and I was given minimal explanations for the clinical decisions made. The..
Fieldhouse Medical Group
sally W.
I have experienced difficulty obtaining appointments at this practice. When my support worker contacted them on my behalf, staff claimed I had already attempted to book, despite having evidence of..
Fieldhouse Medical Group
Mike H.
A brief and efficient visit that was exactly what was needed.
Fieldhouse Medical Group
Denise T.
Excellent healthcare professionals. I'm always able to secure an appointment when something urgent comes up. For less pressing matters, I'm prepared to wait for availability. The team consistently..
Fieldhouse Medical Group
Julie A.
I believe it's unfair for people to post negative reviews about the reception team online. They're simply following instructions and doing their job, and they're not responsible for appointment..
Fieldhouse Medical Group
Vitaura V.
Attempting to reach the practice required numerous phone calls without success. Booking an appointment at a convenient time proved difficult. Appointments were not appearing on the online system as..
Fieldhouse Medical Group
flat s.
It is very difficult to secure an appointment at this practice. When attempting to book in the morning, all available slots tend to be fully booked by the time contact is made. The process of trying..
Fieldhouse Medical Group
Ben x.
The reception team came across as unwelcoming, and it has been difficult to access appointments with a clinician due to various barriers. I feel frustrated that staff members have significant..
Fieldhouse Medical Group
Sam S.
I have serious concerns about the care I received at this practice, having been a patient since childhood. For approximately two years, I repeatedly raised concerns about my child's mobility with..
Fieldhouse Medical Group
JodieAnne A.
The service provided fell short of expectations, with even basic tasks not being completed satisfactorily.
Fieldhouse Medical Group
David B.
I attended an appointment to receive a flu vaccination. The waiting time was minimal.
Fieldhouse Medical Group
Abushaala S.
Finding appointments at this practice is extremely challenging, with even urgent slots being difficult to secure. The standard advice is to ring each morning hoping for cancellations, as routine..
Fieldhouse Medical Group
Alex C.
A recent visit to the clinic by a family member to have a child weighed has raised my concerns about how young mothers are being supported. I've also heard about other negative experiences from this..
Fieldhouse Medical Group
Patricia H.
Not somewhere I would particularly recommend.
Fieldhouse Medical Group
R0dg3r M.
Getting an appointment is consistently difficult - I always call first thing in the morning. Attempting to book a routine appointment with a preferred clinician this year has proven impossible, and..
Fieldhouse Medical Group
Kim V.