Southey Green Medical Centre

I have never experienced any issues at this practice. While waiting times can be lengthy for appointments with certain clinicians, they conduct themselves professionally and take the time to..

This practice has been disappointing. I have been waiting for my repeat prescription to be processed, only to be informed that it had not been completed and remained unsigned. When I called back to..

Absolutely terrible experience. Submitted official paperwork approximately two months ago, and it still has not been completed. I was initially informed that the forms should be processed within 7..

Switched to a different practice due to difficulties obtaining appointments within the stated timeframe. During my consultation, I felt the clinician was primarily focused on speaking rather than..

The healthcare professional I saw did not provide me with a satisfactory experience.

Absolutely disgraceful, no referrals were made despite numerous requests and being told they had been completed. The best aspect of that surgery is the visiting mental health service. Appalling.

This practice sometimes falls short of expectations. The phone queuing system, while informative about wait times, has proven problematic. Today I was placed in the queue and progressed to position..

It would be beneficial if access to services were improved. 😡

If there was a choice for zero stars, that would be the rating given. The service was extremely disappointing. Multiple attempts were made to reach the practice over several consecutive days. An..

I'm frustrated that I can only leave one star! This practice should seriously consider its future operations. I had a poor experience with one clinician who I felt was not suited to the role, and..

The medical professionals at this practice were not satisfactory, particularly one clinician. There were concerns about medication management for mental health support, despite it being used in..

I attended an appointment regarding a personal health concern and was informed that a referral for imaging would be arranged. However, a considerable amount of time has passed since then and the..

I visited this clinic along with some acquaintances and felt compelled to share my perspective on my experience. I found the clinical staff to be dismissive of patient concerns and felt that the..

My family members are registered at this practice and have been experiencing ongoing difficulties. When they call to request an appointment, the receptionist inquires about their symptoms despite..

It is extremely difficult to secure an appointment at this practice. I have been attempting to reach them by phone since the beginning of the week. When calling just before opening time, the line is..

I have nothing but praise for the surgery my husband attends. All the clinical staff and receptionists have been patient, helpful and very supportive. Thank you.

The clinician I saw did not provide the level of care I felt I needed. I did not feel supported during my medication adjustment, which led me to seek care elsewhere. A subsequent clinician suggested..

I have been trying to secure an appointment to discuss medication needs, but after being on hold for an extended period following the morning opening time, I was advised to contact the practice..

This practice has fallen short of expectations in several ways. The clinical approach felt unprofessional and there appeared to be limited engagement with my medical background or previous..

It is extremely difficult to obtain an appointment at this practice, even when facing serious health concerns.