Betts Avenue Medical Group

I'm uncertain about what occurred during my appointment, but honestly, throughout my years managing chronic respiratory and sinus conditions, I have never felt so dismissed and invalidated as I did..

I have been attending this practice for over three decades and have consistently received excellent care from all members of the clinical and administrative team. I am very grateful for their..

The appointment system at this practice is extremely difficult to access. My family member has been unable to obtain a consultation despite having a chronic respiratory condition that requires..

I would strongly advise against attending this practice. I presented with a health concern and felt uncomfortable with the initial approach taken during my consultation. The treatment prescribed..

Not worth the time, to be frank. The appointment was disappointing. I would suggest considering other options.

I have been a patient at this surgery for many years, so I feel I can provide a fair and honest assessment. Regarding the staff, they do not come across as particularly welcoming. There seems to be..

What a wonderful experience having a healthcare professional visit my home. They were such a kind and caring individual who provided excellent support. The reception staff were equally pleasant and..

I attempted to cancel an appointment for a family member more than 40 minutes ago, providing well over 24 hours notice. Although the surgery indicated it was open during this time, I was unable to..

My experiences at this practice have been inconsistent. I had a very poor appointment with one clinician who I felt was unprofessional, while an appointment with a different clinician was excellent...

I don't visit frequently, but I've always found the entire team to be very pleasant and welcoming, particularly given the challenging circumstances we're all facing at the moment.

The reception staff member was extremely rude and unhelpful during my interaction with them. Additionally, I found it very difficult to lodge a formal complaint about my experience.

I have never experienced any issues throughout my many years as a patient here.

I have noticed considerable negative feedback on this platform, but I must respectfully disagree with several of those comments. I have been a patient at this practice for many years and have..

I have visited this practice multiple times over the past year, and I would say the reception staff have consistently been pleasant throughout my visits. When people are treated with courtesy and..

I accompanied my unwell father to his appointment and was deeply disappointed by the entire experience. I had never encountered anything quite like it. My father saw a clinician at the practice, and..

I had booked an appointment several weeks in advance for an early morning slot, which was stated to be the only available time. When the appointment day arrived, I received no contact from the..

I have found the experience of waiting extended periods for treatment of my health concerns to be extremely frustrating. I feel that referrals have been promised on multiple occasions without being..

I have consistently had positive experiences at this practice. I'm uncertain about the negative feedback some people express, as the clinicians I've seen have always provided excellent care. The..

The team could be more welcoming and polite in their interactions with patients.

I requested an appointment with a doctor but was seen by a nurse instead. The nurse appeared uncertain about my symptoms and did not seem to fully understand my concerns despite my explanation..