LB

Lizzie B. 11 months ago • From Google

Rating

Bad

Couldn't get appointment when urgently needed

Disappointing experience at the surgery. After undergoing specialist laser treatment in London, I was informed that no appointments were available for four weeks to provide follow-up care or issue a sick note. A previous healthcare professional had indicated that long-term sick notes could not be provided, yet when no appointments became available, this suddenly changed with a different staff member. My hospital discharge documentation noted a heart condition affecting me, and I was aware that my twins also have cardiac concerns, but again there were no appointments available for appropriate follow-up care. Being 27 weeks pregnant with twins and being advised to call back the next day regarding a potential heart issue felt inadequate. This situation was very frustrating.

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