Orchard Court Surgery

I have been a patient at this practice since birth, so for 27 years the standard of care has been excellent! However, today I attended with my young child who is 5 months old and I was attending..

The most efficient medical practice I have ever attended. The reception staff are consistently courteous and the clinicians are invariably compassionate. The quality of care provided is exceptional!

Over the past couple of months, I genuinely believe the care and support provided has truly helped me gain a new perspective on things. From the welcoming front desk staff who recognised I was..

I recently had a respiratory condition review conducted through email correspondence. This was my first time having this type of appointment, as I typically attend in-person sessions with the..

I would like to express my sincere gratitude to the entire team at this practice. Working in a medical setting during challenging times must be incredibly demanding. Throughout the past year, during..

An excellent practice overall. The entire team, from those at reception through to the clinical staff, are helpful and perform their roles very well.

Waiting times for appointments can be lengthy, however the practice makes genuine efforts to see patients as quickly as possible. The staff members are consistently courteous and demonstrate a..

Disappointing in terms of mental health support, though the remainder of the team are excellent.

A wonderful facility with a caring and approachable team who demonstrate genuine dedication to their work.

The healthcare provided to a family member fell significantly short of expectations. Exploring the possibility of pursuing a formal complaint regarding the standard of care received.

I find it hard to convince my friends and family just how excellent this practice is when I describe my experiences here. Both my spouse and I feel we have received outstanding care, starting with..

We're relatively new to the Darlington area and to this practice. I chose to wait nearly a year before sharing my thoughts. Throughout our combined decades of experience, this has been the finest..

Consistently proactive assistance

Haven't been with this practice for very long, but I'm pleasantly surprised by how I've been treated as an individual. I've been able to see a clinician without experiencing lengthy delays or..

Securing an appointment proves to be exceptionally challenging, and despite the seriousness of the health concern, there are no available options for expedited assessment, resulting in the matter..

Cannot find fault. The reception team demonstrated genuine care, friendliness and a consistent willingness to assist. Telephone enquiries were handled promptly and with personalised attention. If..

Have been a patient at this practice for many decades and have consistently had a positive experience. The reception staff and clinical team have always been helpful and professional.

Completely unhelpful experience.

My experience at this surgery this week was fantastic. Arrived in the car park, rang straight through to reception, who welcomed me in. A very friendly reception team who I could hear answering..

The practice has been extremely disappointing. Availability for appointments is very limited, and the clinical assessments provided have not been satisfactory. My family member experienced serious..