DP

Denisa P. 3 years ago • From Google

Rating

Bad

Couldn't get appointments when really unwell

I find the experience at this practice quite frustrating. It's difficult to get appointments and when I do manage to book one, there never seems to be enough time. On one occasion, I was experiencing significant chest discomfort that had persisted for approximately two weeks and was affecting my ability to communicate. During my appointment, the clinician examined me and asked how long I had been unwell. When I explained the duration of my symptoms and that there had been no improvement, I was told that I had come too soon and was advised to return after a month had passed before further assessment could be made. I was then sent home. This has been a recurring pattern throughout my time as a patient here – whenever I attend with what I consider to be serious symptoms, I'm often told that everything appears to be fine. Overall, I'm quite disappointed with the level of care and responsiveness I've experienced at this practice.

Other reviews for Little London Surgery