Greenside Medical Practice
Amanda S. 11 months ago • From Google
Bad
Couldn't get appointments without camping outside early
EXTREMELY DISAPPOINTING!!! The team appears to be unhelpful! I booked appointments with specific requirements. This was due to my mobility needs and in the case of my child, who has additional support needs, yet the service fell short. I booked an appointment for my child to receive a flu vaccine via injection as they cannot tolerate the nasal spray option, but the staff member refused to administer the injection, stating they "don't inject younger patients". They then attributed the booking error to the reception team. The same staff member who previously was unable to take my blood pressure reading without using the machine and a larger cuff, but the machine was not functioning. They then declined to perform a manual reading instead. I am now questioning whether they possess the necessary qualifications, as they were unable to provide two straightforward services to either myself or my child. To secure an appointment with a doctor, you essentially need to arrive before the surgery opens or face an extremely low chance of being seen, or possibly waiting several weeks later—even for urgent health concerns affecting your child! My family and I live very close to the surgery but are seriously considering registering with a different practice. COMPLETELY INADEQUATE
It is difficult to secure an appointment at this practice, and the staff interactions have been unpleasant. Additionally, phone calls often go unanswered.
Greenside Medical Practice
Aziz K.
I was dissatisfied with the service due to lengthy waiting times for an appointment and the medication prescribed did not provide the relief I had hoped for.
Greenside Medical Practice
Sam N.
The practice staff were pleasant, approachable, and provided good assistance throughout my visit.
Greenside Medical Practice
Raynaz R.
An excellent medical practice that consistently demonstrates helpfulness and consideration toward patients.
Greenside Medical Practice
Erica M.
The healthcare professional I saw was wonderful and provided excellent guidance that I really appreciated. The practice overall is satisfactory. However, I find it very difficult to secure doctor..
Greenside Medical Practice
jesus e.
Extremely helpful and flexible, not only regarding my visit but also with various other matters that came up. Much appreciated.
Greenside Medical Practice
howard m.
A very positive appointment with the physiotherapy service. Would definitely recommend their services.
Greenside Medical Practice
D К.
Always approachable and friendly. I am very satisfied when I need to visit this practice. The service genuinely delivers on what is offered. Thank you.
Greenside Medical Practice
Natasha F.
Extremely courteous and supportive throughout the appointment.
Greenside Medical Practice
Jan C.
A pleasant team who demonstrated politeness and a willingness to accommodate needs.
Greenside Medical Practice
Sandra M.
As always, I have received excellent service from all members of the team, from those at reception through to clinical staff. Everyone has consistently demonstrated a friendly, courteous and..
Greenside Medical Practice
Ayushi V.
This GP practice has significant issues with appointment management. Cancellations occur without any notification through text or email, leaving patients unaware of changes. When attempting to..
Greenside Medical Practice
Dominic P.
The service has been satisfactory thus far, with courteous and welcoming staff members throughout the practice.
Greenside Medical Practice
adenike B.
The reception staff demonstrated excellent and compassionate service. However, I experienced a significant delay beyond my scheduled appointment time before being seen by the clinical staff. I would..
Greenside Medical Practice
Hassim A.
It is always enjoyable to visit this practice. The team members are consistently professional and treat patients with courtesy and respect.
Greenside Medical Practice
Pattick L.
I received professional and courteous care from the nursing staff member who attended to me.
Greenside Medical Practice
Shamsudeen R.
The visit was very positive overall.
Greenside Medical Practice
Shirley O.
The team demonstrated professionalism throughout my visit, and the setting was pleasant and welcoming.
Greenside Medical Practice
Fatet A.
My appointment was wonderful as the entire team was friendly and welcoming.
Greenside Medical Practice
Lukau N.
I arrived punctually for my appointment and the physiotherapist provided clear explanations regarding the recommended exercises and their frequency.
Greenside Medical Practice
Miss A.