Greenside Medical Practice
Amanda S. 6 months ago • From Google
Bad
Couldn't get appointments without camping outside early
EXTREMELY DISAPPOINTING!!! The team appears to be unhelpful! I booked appointments with specific requirements. This was due to my mobility needs and in the case of my child, who has additional support needs, yet the service fell short. I booked an appointment for my child to receive a flu vaccine via injection as they cannot tolerate the nasal spray option, but the staff member refused to administer the injection, stating they "don't inject younger patients". They then attributed the booking error to the reception team. The same staff member who previously was unable to take my blood pressure reading without using the machine and a larger cuff, but the machine was not functioning. They then declined to perform a manual reading instead. I am now questioning whether they possess the necessary qualifications, as they were unable to provide two straightforward services to either myself or my child. To secure an appointment with a doctor, you essentially need to arrive before the surgery opens or face an extremely low chance of being seen, or possibly waiting several weeks later—even for urgent health concerns affecting your child! My family and I live very close to the surgery but are seriously considering registering with a different practice. COMPLETELY INADEQUATE
Outstanding experience at this medical practice. The front desk team demonstrated kindness and efficiency, while the clinician proved to be both professional and compassionate. I felt valued and..
Greenside Medical Practice
David A.
I was grateful for the care and assistance I received during my visit to the practice.
Greenside Medical Practice
Darshana B.
I really appreciate the services provided at this practice. The clinician I saw was excellent and provided a positive experience.
Greenside Medical Practice
Riffat Z.
Had a thorough examination that was completed promptly, and the healthcare provider was very pleasant throughout the appointment.
Greenside Medical Practice
Elizabeth N.
I'm quite satisfied with the service provided.
Greenside Medical Practice
Shamila S.
The surgery provided excellent service throughout my visit. The reception team were courteous and accommodating. The nursing staff member was exceptionally kind and demonstrated professionalism. I..
Greenside Medical Practice
marie l.
The physiotherapy professional I consulted with demonstrated helpfulness and professionalism throughout my interactions.
Greenside Medical Practice
Les A.
I had a positive experience during my visit. The reception team were courteous and welcoming, and there was minimal waiting time. I was called through promptly after arriving. During my appointment,..
Greenside Medical Practice
Fatet A.
My appointment was wonderful as the entire team was friendly and welcoming.
Greenside Medical Practice
Jerry H.
Quick and efficient service, much appreciated.
Greenside Medical Practice
Shamini T.
The receptionist at the practice was very helpful and caring, both in person and when speaking over the phone.
Greenside Medical Practice
Patrick W.
The nursing staff member was very pleasant and it was always a pleasure to see them.
Greenside Medical Practice
jonty r.
Excellent experience with welcoming and helpful team members.
Greenside Medical Practice
Lukau N.
I arrived punctually for my appointment and the physiotherapist provided clear explanations regarding the recommended exercises and their frequency.
Greenside Medical Practice
Jan C.
A pleasant team who demonstrated politeness and a willingness to accommodate needs.
Greenside Medical Practice
shirat N.
This practice has been extremely disappointing. I've struggled to secure appointments, and the staff don't seem particularly concerned about patient needs. When I've managed to get through by phone,..
Greenside Medical Practice
Ayushi V.
This GP practice has significant issues with appointment management. Cancellations occur without any notification through text or email, leaving patients unaware of changes. When attempting to..
Greenside Medical Practice
Miss A.
It is difficult to secure an appointment at this practice, and the staff interactions have been unpleasant. Additionally, phone calls often go unanswered.
Greenside Medical Practice
Shea A.
Throughout this year, I have made numerous attempts to reach this practice by telephone over an extended period, frequently experiencing lengthy waiting times without receiving a response. This..
Greenside Medical Practice
Raynaz R.
An excellent medical practice that consistently demonstrates helpfulness and consideration toward patients.
Greenside Medical Practice
Soliana A.