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August H. one year ago • From Google

Rating

Bad

Couldn't get emergency help when calling early

I struggled to secure an emergency appointment despite phoning first thing in the morning, as by the time my call was answered, no slots were available. The reception team came across as indifferent and seemed unconcerned about addressing my health worries.

Binfield Road Surgery

one year ago

Dear August, We are really sorry that you had a disappointing experience with us, that's not the kind of service we are. It would be really helpful to have a chance to review what went wrong and see where we can improve - please do get in touch with us - our email address is [email protected] Sincerely, Laura Patient liaison officer

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