Kilmeny Group Medical Practice

Poor experience at this practice. Management and overall operations fell short of expectations.

Extremely disappointing experience at this practice. The appointment booking system requires calling at 8am, which is very difficult to get through at that time. When I attempted to book in person,..

I am very disappointed with the care my husband has received. Following a significant surgical procedure, he is struggling with his recovery and experiencing sleep difficulties. When I contacted the..

I experienced a lengthy wait of more than two hours to receive a telephone consultation. I was quite dissatisfied when informed that I should contact the out-of-hours service or attend the emergency..

I initially received an automated message instructing me to call back during standard operating hours, which seemed odd given that I was calling in the afternoon. After deciding to wait, I was..

The service provided was deeply disappointing, with significant difficulties in making contact and securing an appointment slot.

I was informed that I would receive a telephone call within two days, but more than four days have passed and I am still awaiting contact. This experience has been quite frustrating.

The consultation left me feeling more distressed than when I arrived, and I found the interaction unhelpful overall.

I made a request for a medication assessment and supplied the necessary information. The matter was handled promptly within a short timeframe. The service I received was satisfactory and I have no..

I would not recommend this service. After waiting weeks for an appointment, I was given an incorrect booking slot. Subsequently, my young children have frequently required emergency department care..

The situation is becoming increasingly difficult. It's extremely challenging to secure an appointment for even a basic consultation, let alone an in-person visit. The current process involves..

I have been waiting on the phone for a considerable amount of time and there are still many people ahead of me in the queue. It is extremely frustrating to try to reach this surgery, and obtaining..

Difficulty reaching the practice by telephone, with extended waiting periods to connect with someone.

Excellent turnaround time. My request was processed quickly, with a resolution provided within approximately an hour and a half of submission. The service was remarkably efficient and..

The staff experience was disappointing.

Had a very positive experience with an efficient and painless blood test appointment this morning. Really appreciate the NHS service.

The appointment booking process was extremely frustrating, as it proved very difficult to secure a consultation. The reception staff were unhelpful when attempting to arrange a visit.

The practice has consistently been prompt in scheduling appointments and addressing any concerns I've raised. My GP has been my healthcare provider throughout my life, and I have always been..

I had a negative experience when contacting the practice by phone. The receptionist came across as dismissive and curt, showing little consideration for patients who struggle with digital access or..

I find myself consistently disappointed with my experiences when seeking appointments. The online booking system is promoted as being available around the clock, yet appointments can only be..