EH

Elaine H. 7 years ago • From Google

Rating

Bad

Couldn't get through after multiple attempts

I made multiple attempts to reach the practice and was eventually informed that a clinician would contact me. After waiting several hours, I visited in person only to be told they had already tried calling back on two occasions, though I had not received these calls. I was then advised to contact 111 if I required an urgent appointment, or to try again the following day in hopes of securing a slot. This experience left me feeling the service could be improved.

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