Bridgegate Medical Centre

It takes approximately a month to get an appointment with a doctor at this practice.

It is quite disappointing that telephone booking for appointments is no longer available. The practice has been experiencing a steady decline in appointment accessibility over time.

Consistently demonstrated a welcoming demeanor and provided valuable assistance throughout my visit.

The practice did not demonstrate a good understanding of mental health issues. The staff communicated in a manner that felt patronising and inappropriate. This would not be a suitable choice for..

It has been difficult to secure an appointment as the preferred clinician has reduced availability. Following a recent surgical procedure, I experienced significant discomfort and was advised by..

I found my interaction with the reception staff to be quite disappointing. When I called to book an appointment for November, I was given a date in mid-December instead, which felt like an..

I wish it were possible to give a lower rating, as that would better reflect my experience. Attempting to secure an appointment at this practice requires considerable patience and optimism. Booking..

I'm disappointed to be giving a 1 star review, but my recent interaction with the reception team was quite upsetting. I felt there was a lack of warmth and understanding in how I was spoken to, and..

I have relied on food bank assistance every month throughout 2025 and anticipate needing to do so again in the coming weeks. This situation has arisen because I feel that requests for documentation..

Frustrating experience trying to book an appointment, with a lengthy wait on the phone followed by a considerable delay before being seen.

I attempted to schedule an in-person appointment with a clinician rather than a telephone consultation, and I feel that the available options fall considerably short of what I would consider..

I really appreciate my healthcare provider, however I feel the reception team could benefit from improvement. I was given an estimated wait time that was significantly shorter than what I actually..

I have been a patient at this practice for many years, but I have noticed a significant decline in service quality over the past couple of years. The situation came to a head during a recent phone..

This is the medical practice that my family member attends, and I also know a few other people who are patients there! 😃 xx

Excellent practice overall. While there have been changes and technology is now involved in how patients interact with the service, I find it works really well for my needs. Booking appointments and..

The standard of care appears to be declining progressively. Telephone appointment booking is not available. The online prescription renewal system is structured in a way that makes it easy to..

I was eventually able to speak with a couple of staff members at reception. I have been struggling with sleep difficulties for 2 years alongside other mental health challenges, including significant..

Attempting to secure an appointment at this practice feels like an extremely competitive and difficult process.

Submitted an online form this morning to attempt booking an appointment and received a response offering a telephone consultation in three weeks' time with eight doctors available, though all..

If I could give no stars I would. I'm currently waiting on three phone consultations for three separate health concerns, with waits exceeding three weeks, plus one minor procedure that has been..