Brampton Medical Practice

Visited the practice this morning and was seen by a clinician who demonstrated a welcoming, attentive, thoughtful and caring approach. They would be a valuable addition to the practice team, and it..

My time with this practice has involved repeatedly attempting to book appointments, only to be informed after extended periods on hold that none are available, followed by referrals to NHS 111. On a..

The nursing staff were welcoming when attending for infant vaccinations. The interior of the facility appeared clean and contemporary. However, parking directions from the street could be clearer.

Generally a satisfactory service, though it has become progressively more challenging to reach someone or connect with the practice by telephone. This morning involved multiple attempts to get..

Excellent quality of care with meticulous attention to detail.

I'm a patient with serious ongoing health needs and I feel my conditions aren't being treated with the urgency they deserve. I struggle to access appointments for specialist blood work or to be seen..

Attempting to secure an appointment proves extremely difficult, as the only option offered is to call first thing in the morning, only to be informed that no slots are available that day. Contacting..

The pharmacy service here requires significant improvement, as prescriptions are frequently not ready within expected timeframes. Some members of the reception team could benefit from enhanced..

The reception team were welcoming and efficient, and the clinical staff demonstrated good understanding and knowledge.

Disappointing, really quite disappointing.

As you would expect from a medical practice, it fulfils its core function well. There is a good range of clinicians available, and patients have the option to request a specific practitioner if..

The appointment ran on schedule today.

I find the entire team to be approachable and considerate. I've been fortunate in that securing an appointment hasn't presented difficulties, as I'm content to be seen by whichever clinician is..

I waited for a telephone consultation to be arranged, but it did not materialise. The reception staff indicated that the clinical team had reviewed the message flagged on the system as requiring..

The online appointment system is difficult to access and could be improved.

It is extremely difficult to secure an appointment at this practice - very disappointing.

I was very grateful to the pharmacy for supplying my prescription on a Saturday. I had placed an order for my medication and it was prepared at the usual location, but I mistakenly believed I had..

I have been experiencing discomfort for quite some time and attended an appointment with the practice physiotherapist today. The clinician was excellent - engaging, compassionate, and highly skilled..

The clinical staff at this practice are excellent, demonstrating genuine care, understanding and attentiveness throughout my visits. I particularly appreciate the supportive approach provided by the..

I have once again benefited from swift and effective care provided by the practice staff. I am grateful for this.