Elswick Family Practice

I have to say this practice has been incredibly supportive throughout my time with them. The team has consistently shown patience and genuine kindness towards me. What's particularly stood out..

I found the experience at this surgery to be extremely disappointing. There always seem to be staffing shortages. I arranged an appointment this morning and was given a time of 12:45, so I arrived..

Absolutely wonderful practice, very supportive and well-informed team. Nothing seems too difficult, everyone makes an effort to help with any issues that arise.

I found my experience at this surgery to be deeply disappointing. The reception staff displayed behaviour that I felt was unwelcoming and dismissive throughout my visits. I would caution others..

The appointment availability at this practice is consistently problematic, which has been quite frustrating for me.

The clinical staff members are reasonably competent, though the reception team falls significantly short of expectations. Update: Following a recent appointment attempt, I experienced frustration..

The standard of care appears to have declined. When instructed to contact the practice at the designated morning time, I made multiple attempts on separate occasions while experiencing prolonged..

Absolutely fantastic clinical staff. I understand the practice has faced some challenges including operational changes and external circumstances, but overall I think they have managed very well.

I called the practice regarding my young child and felt that the doctor was unwilling to see them. The receptionist made comments suggesting my child was too old to require medical attention, which..

I had a wonderful experience with my GP who was very kind and helped me feel reassured. I have been a patient at this practice since its establishment and hope that things continue to improve.

I have been a patient at this practice for a considerable length of time. Throughout my time here, I have consistently experienced excellent care and attention from all members of the team,..

The medical staff at this practice are considerate, supportive, and demonstrate genuine care towards their patients.

This practice has not met my expectations. I feel they take a reactive rather than preventative approach to healthcare, addressing issues only after they arise. I am dissatisfied with my experience..

I have consistently experienced friendliness and helpfulness from the team whenever I have made contact by phone or visited for my appointments.

It is extremely difficult to reach the practice by telephone, and when appointments are eventually secured, the experience feels dismissive and unhelpful. During a time when I needed medical..

I consistently manage to secure appointments whenever required, and the team members have demonstrated genuine helpfulness throughout my visits. I appreciate everyone's assistance!

The practice staff consistently demonstrate helpfulness and courtesy, creating a welcoming and at-ease atmosphere during appointments.

I am satisfied with my healthcare provider.

The appointment availability system proved frustrating, requiring early morning calls at opening time when multiple lines were often engaged. Even when contact was successfully made, staff indicated..

This practice has been wonderful in supporting me with my health concerns. The clinician I saw provided excellent care and I would recommend anyone to visit and speak with the staff. The..