Wideopen Medical Centre

I saw Charlotte & this is second time I have saw her. She is absolutely brilliant. Makes you feel totally at ease & so friendly doing her job but chatting away. I hate having bloods taken but..

It is very difficult to get through to the surgery by telephone at any time of day. I have attempted to call over several consecutive days at various times throughout the day, but the line has..

This practice has significant operational challenges. Obtaining an appointment is difficult, and patients are sometimes required to attend in person for matters that could reasonably be handled..

Extremely professional approach with excellent service delivery. Much appreciated.

This practice has not met my expectations. The staff interactions were disappointing, and I felt unwelcome when contacting the surgery. I believe the reception team would benefit from additional..

If you're seeking a welcoming environment for families, this may not be the right choice for you.

The practice could benefit from some interior improvements.

I have been a patient at this practice for several years and have consistently found the clinical staff to be efficient and effective, which represents a significant improvement from my previous..

This practice does not deserve a positive rating. I have experienced issues on more than one occasion regarding access to necessary medication, which I felt was due to unhelpful reception staff. I..

I found this practice to be deeply disappointing. It seems they may be more accustomed to working with older patients or those who accept guidance without question. A GP surgery should be somewhere..

The reception team displayed poor interpersonal skills and seemed unaware of privacy considerations. I was informed that speaking with an available GP was not possible, as the staff member did not..

I was referred to this practice when my usual surgery couldn't fit me in for an appointment. I felt a bit apprehensive about visiting somewhere unfamiliar, but I was pleasantly surprised by how..

I cannot believe how much simpler it has become to obtain an appointment, and I cannot believe how pleasant and cheerful the reception staff are. I cannot believe it, particularly given the..

I would consider this among the least satisfactory general practices I have been registered with. I would advise others to look elsewhere for their care. The front desk team are genuinely pleasant..

The reception team were extremely helpful and accommodating regarding my hearing difficulties, which was excellent. The clinician I saw during my appointment was outstanding and demonstrated a..

Unsatisfactory level of service

Disappointing experience. I would recommend seeking care elsewhere with a practice that demonstrates greater commitment to patient care.

Recently registered with this surgery after relocating from another part of the UK. I work in healthcare and am adjusting to a new area. The practice has made a positive impression. The reception..

I felt completely unsupported and disappointed with the level of care provided at this surgery. The service fell short of my expectations and left me feeling let down.

After relocating to a different area three years ago and having to leave my previous practice due to the distance, I have found the standard of care at this medical centre to be disappointing. While..