Wideopen Medical Centre

I felt completely unsupported and disappointed with the level of care provided at this surgery. The service fell short of my expectations and left me feeling let down.

I recently observed a phone interaction with the reception team that left me very concerned. During the call, my friend, who is unwell, received information that I felt was inaccurate on multiple..

Disappointing experience. I would recommend seeking care elsewhere with a practice that demonstrates greater commitment to patient care.

The reception team displayed poor interpersonal skills and seemed unaware of privacy considerations. I was informed that speaking with an available GP was not possible, as the staff member did not..

I found this practice to be deeply disappointing. It seems they may be more accustomed to working with older patients or those who accept guidance without question. A GP surgery should be somewhere..

The reception team were extremely helpful and accommodating regarding my hearing difficulties, which was excellent. The clinician I saw during my appointment was outstanding and demonstrated a..

This practice has not met my expectations compared to others I have been registered with. While the reception team are helpful, I have found the clinical staff to be disappointing. There are several..

This practice is difficult to reach by telephone. Calls result in an automated message followed by disconnection, or the line remains constantly busy. I have been attempting to contact them on..

Extremely professional approach with excellent service delivery. Much appreciated.

The practice would benefit from having an additional telephone line for routine enquiries such as administrative requests. Apart from this, the service is satisfactory.

Recently registered with this surgery after relocating from another part of the UK. I work in healthcare and am adjusting to a new area. The practice has made a positive impression. The reception..

Just wanted to share my experience with you all. The staff at the surgery were absolutely amazing when I attended my appointment recently. The clinical team and reception staff went above and beyond..

Called the practice at 1:18 pm and was informed it was closed, despite the advertised opening hours extending until 6pm.

I would consider this among the least satisfactory general practices I have been registered with. I would advise others to look elsewhere for their care. The front desk team are genuinely pleasant..

I have been a patient at this practice for over five decades. Throughout this extended period, I have consistently received excellent care and the staff have always made genuine efforts to assist me.

I would rate this experience extremely poorly. I contacted the practice to request an urgent appointment as directed through the online consultation system, only to be informed that my relative, who..

I have been a patient at this practice for several years and have consistently found the clinical staff to be efficient and effective, which represents a significant improvement from my previous..

Unsatisfactory level of service

The clinical staff at this practice are excellent and provided outstanding care. However, I found my interaction with the reception team to be somewhat condescending. When I called seeking an urgent..

This practice is extremely disappointing. The telephone service is consistently unavailable and I would not recommend it.