The New City Medical Centre

My family's experience since joining the practice has been excellent. We met with a clinician today for a routine check and they were outstanding, going above and beyond to address several matters..

The service fell short of expectations.

The reception team is consistently pleasant and welcoming, and the clinical staff always ensure they have adequate time to hear your concerns and engage with you properly. I regularly suggest this..

The clinical staff are polite and provide clear explanations if you have any questions about your care. The practitioners demonstrate patience when treating younger patients and provide appropriate..

Excellent experience, highly satisfied with the service provided.

Don't bother wasting your time attempting to secure an appointment at this practice—it's a frustrating experience.

Excellent healthcare facility! The clinical team members are courteous and conduct themselves in a professional manner!

The reception team demonstrates considerable patience and understanding. The clinical staff are excellent and handle challenging situations with great care. One team member in particular stands out..

The reception team are accommodating and I've consistently had no difficulty securing appointments, with typical waiting periods of just a few days. I appreciate the option to request a consultation..

I have found the service to be inadequate based on my experience. I have been waiting an extended period for a referral regarding significant neck discomfort. The practice cited reduced capacity as..

It's a good practice overall, but accessing emergency appointments during morning hours is quite challenging. The phone lines seem to be constantly engaged, and I spent considerable time attempting..

Excellent healthcare provider who demonstrated genuine care and a willingness to assist. The appointment was approachable and straightforward, making it easy to communicate openly.

Appointments consistently run significantly behind schedule, with waits of 30-40 minutes beyond the booked time being typical. Previous practitioners did not provide the level of support needed and..

The reception staff were unhelpful and displayed poor communication skills. They appeared to struggle with basic interactions.

One of the clinicians at this practice is among the best I have encountered. The practice is fortunate to have such a capable member of staff. I appreciate the assistance provided.

I transferred to this medical practice and was able to secure an appointment, which felt positive and encouraging. Upon arrival, I outlined my health concern regarding my breathing pattern. The..

This practice has been excellent - the reception team are consistently helpful and considerate, and all clinical staff demonstrate genuine competence in their roles. The reception staff provide..