Kepier Medical Practice

Have been supportive during challenging periods.

The practice was quite hectic, though the staff were genuinely supportive and accommodating.

Unconcerned with patient needs. Unhelpful service overall. Extremely difficult to secure appointments. Consistently disappointing visits.

Excellent practice with a welcoming team who are both approachable and well-informed.

Called on three separate occasions earlier this week at the earliest available time, only to find myself waiting in a lengthy queue of many others before being informed that no appointments were..

I received a letter indicating that I would be removed from the practice register, with the explanation being that I had informed them of a house move outside their catchment area. However, this was..

I've been attempting to reach the practice by phone since early morning and have only just managed to get through after a considerable wait. I was informed that there are no available appointments..

Completely unhelpful experience.

I consistently find the staff to be quite supportive, though the practice does operate at a high capacity. I've discovered that using the online booking system is more efficient than calling for..

A deeply disappointing experience with this practice.

I have consistently received outstanding service and support from both the clinical staff and administrative team at this practice. While securing appointments can sometimes present challenges, I..

I attended another appointment where I felt I received a harsh response when I tried to explain the circumstances around my medication running out. Due to difficulty securing an appointment within a..

Straightforward to get in touch. Quick scheduling of appointments. The team demonstrated professionalism and approachability throughout.

My experience has been fantastic at this medical practice. I would like to give special recognition to the clinical staff members I saw. They were incredibly kind and caring towards me.

Courteous and welcoming service. Thoughtful approach to health and safety measures.

The appointment system operates on either same-day availability or requires two weeks advance notice. The practice opens at 8:30 but appointments become unavailable within five minutes. This appears..

This practice does not demonstrate sufficient understanding of patients' needs. There are concerns about diagnostic approaches that may not fully consider available information, and instances where..

I feel that practitioners at this surgery do not adequately listen to patients' concerns. I had a negative experience with one clinician and submitted a formal complaint, but felt the matter was not..

I have been attending this medical practice for a considerable time and consistently experience excellent care.

The appointment system appears to offer either same-day slots or requires booking two weeks in advance. The practice opens at 8:30am and while it can be challenging to get through on the phone..