Woodfield Medical Centre

It is extremely difficult to secure an appointment because the designated telephone booking windows result in the lines being constantly engaged.

Lack of empathy in care approach Consistently difficult to secure appointment slots

The clinician demonstrated a strong work ethic and commitment to patient care. While the callback system can be inconvenient, it does allow for efficient management of issues that don't require an..

I'm unsure what purpose the phone lines serve when appointments are never available. I'm told daily to call back at 8, and after ringing repeatedly over several days, I eventually get through only..

Not helpful, absolutely not helpful!!!

This practice was once reliable, but that is no longer the case. Obtaining an appointment has become extremely difficult, even when following their requested procedures precisely. After attempting..

It is straightforward to arrange appointments with medical professionals. There is a selection of practitioners available. Nursing staff are accessible. The online prescription renewal system..

The staff here are wonderful! The reception team are excellent - they're kind and understanding. The nurse who took my blood today had a lovely personality and was very reassuring, making the..

Excellent medical professionals and team members. I'm in my mid-eighties and reside a few miles away. I could attend a closer practice, but I choose to stay here as the service is outstanding.

The facility features a well-organised reception area and is accessible for wheelchair users. There are additional services available on-site including dental care, pharmacy services, and a small..

I have been attempting to switch to a different practice for approximately six to seven weeks. This morning, I received a text message from the surgery requesting that I complete a registration form..

The practice has demonstrated inadequate management and appears unable to provide fundamental standards of care. Concerns raised through formal complaints do not seem to receive appropriate..

The appointment commenced at the scheduled time.

I have been a patient at this practice for many years and have consistently received excellent care throughout my time here. I have always been treated with great respect and I feel that the staff..

The clinician I saw was excellent and a true credit to the practice. I wish this level of care was consistent across all clinicians at the surgery. I have no complaints about my experience. Thank you.

The impression given is that patient welfare does not appear to be the primary concern.

I have been registered with this practice for approximately eighteen months, having previously attended another surgery for a considerably longer period. I am continually impressed by the high..

It's unfortunate to see what this practice has become, as it was once a reliable facility. The recent merger appears to have had a negative impact, which is disappointing given the feedback from..

The reception team members are consistently courteous and supportive, and I have not experienced any difficulties with them. The clinical staff are equally helpful and approachable. Since..

The reception team, paramedic, nursing staff and assistants deserve the highest praise - they are wonderful, caring, compassionate individuals who consistently exceed expectations. Regrettably, the..