Woodfield Medical Centre

The staff here are wonderful! The reception team are excellent - they're kind and understanding. The nurse who took my blood today had a lovely personality and was very reassuring, making the..

Administrative mistakes have resulted in missing prescriptions, and some staff members have seemed lacking in compassion. Looking forward to finding an alternative practice.

It is extremely difficult to secure an appointment because the designated telephone booking windows result in the lines being constantly engaged.

The service provided appears inadequate at present, and there are concerns about responsiveness to patient concerns. The experience felt dismissive and raises questions about equitable treatment...

Sharing feedback on behalf of a family member. During a telephone consultation, the clinician was dismissive and declined to provide a medical certificate despite the patient having taken time away..

I had a consultation today and the clinician was fantastic in their approach and very professional overall. I was very pleased with how the appointment went. Thank you.

Lack of empathy in care approach Consistently difficult to secure appointment slots

Excellent surgery with reliable access to appointments and referrals whenever required. Nothing negative to report. This has been my best experience with a practice in the area.

The reception team, paramedic, nursing staff and assistants deserve the highest praise - they are wonderful, caring, compassionate individuals who consistently exceed expectations. Regrettably, the..

I attended the surgery for a consultation and received excellent care. The clinician was very thorough in their approach. They addressed the reason for my visit and took time to review my current..

Terrible experience at this practice - on two separate occasions I've attended with different concerns and on both visits I felt the medication prescribed wasn't appropriate for my needs. I was..

The receptionist was unhelpful and came across as dismissive. I found the phone interaction to be unpleasant and felt judged. I would not recommend this experience to others.

This practice was once reliable, but that is no longer the case. Obtaining an appointment has become extremely difficult, even when following their requested procedures precisely. After attempting..

I called the practice this morning and was asked whether my situation was an emergency, as there was limited staffing available due to absences. After explaining my concerns, I was told a clinician..

I feel the appointment system could be improved, as I've experienced repeated instances where I've been directed to book a consultation with the nursing staff. When I've attempted to secure an..

This used to be a really good practice, but unfortunately that's no longer the case. The continuity of care has changed significantly, as the clinicians currently available don't seem as engaged as..

I have been registered with this practice for approximately eighteen months, having previously attended another surgery for a considerably longer period. I am continually impressed by the high..

This practice fell short of expectations for medical care. When I contacted them regarding my young child, I was informed that no appointments were available despite calling early in the morning. An..

I am very satisfied with the care I have received at this practice. I would not consider going elsewhere. I would highly recommend this practice to others.

I have been attempting to switch to a different practice for approximately six to seven weeks. This morning, I received a text message from the surgery requesting that I complete a registration form..