Old Road Medical Practice

I gave this surgery two stars solely because the reception staff were exceptionally kind to me following a deeply troubling appointment experience. The clinician I saw today displayed what I felt..

It is extremely difficult to access any care at this practice. Getting an appointment with a clinician is nearly impossible. Even in urgent situations, the response seems dismissive, with..

Attempting to reach this practice by telephone has proven extremely difficult, as calls go unanswered despite multiple attempts to get through.

I have experienced lengthy wait times when attempting to reach the practice by telephone, which has occurred on multiple occasions. This has been frustrating and disappointing.

I am writing this review regarding a medical practice in the East of England, based on my mother's experience since transferring from her previous GP. Unfortunately, this transfer has turned out to..

I was dissatisfied with my experience at the practice. The clinician did not provide adequate explanations during my visit.

Frustrating experience with the appointment system. Getting a same-day appointment requires calling at 8AM sharp, and advance bookings are not available. After waiting 45 minutes to over an hour, I..

I cannot express enough gratitude for the care I received following my examination. The healthcare professional who saw me advised me to attend the accident and emergency department at the local..

The appointment ran smoothly and stayed on schedule throughout.

After experiencing a shoulder injury, I was referred to a physiotherapy service. The clinician conducted a comprehensive assessment and explained the condition in an accessible manner, creating a..

The staff at the local surgery were absolutely fantastic, with minimal wait times and a consistently friendly and helpful approach throughout the visit.

The appointment booking system requires online access rather than telephone contact. The earliest available appointment slot is approximately four weeks away. My partner has an existing health..

I had a very disappointing experience at this practice. I attended with a respiratory condition I have managed throughout my life, and I was seeking a routine medication refill. I also mentioned a..

I have attempted to contact the practice by phone on multiple occasions without success. The team members are generally pleasant when visiting in person. The only viable method to secure an..

It is difficult to reach the practice by telephone.

I experience severe nausea during pregnancy. The surgery has records showing I required medication throughout my previous pregnancy. I faced difficulties obtaining prescriptions then, though the..

The staff members were unwelcoming, and the clinician I consulted with displayed a similarly dismissive attitude. During the appointment, the door was closed forcefully and I was greeted with an..

My partner recently registered with the practice as he needed to be seen promptly and received helpful assistance from a member of staff at the surgery who supported us with transferring his records..

I have been waiting on hold for an extended period this morning while attempting to book an appointment. This experience falls short of expectations. It appears the practice may be struggling to..

I attended an urgent appointment at the practice, which I was able to arrange