St Pauls Medical Centre

I appreciate the welcoming and approachable nature of the team members I encountered.

Failed to identify a significant health concern during my visit. The practice appears to have limited availability and I found it difficult to contact them through online channels. Their opening..

It's a medical practice where you can book an appointment to see a clinician, and the team members are very helpful. The healthcare professionals are attentive and take time to listen to what you..

I am writing to add that it has now been over two months since I submitted a formal complaint to this GP surgery and I have received no response regarding the outcome. This is the substance of my..

I contacted the practice on multiple occasions requesting assistance with an online prescription signature. When I asked to speak with the prescription team, the response I received felt dismissive..

Would give zero stars if possible, as I have been disappointed once more by poor service. I called on Tuesday expecting to receive an appointment confirmation for a routine health check. When the..

The reception staff demonstrated a welcoming and supportive approach during my visit.

Unhelpful when contacting by telephone, however the in-person service was satisfactory and the clinical staff were approachable.

I experienced significant difficulty reaching the surgery by telephone, spending well over twenty minutes attempting to get through without receiving a response, which was disappointing.

The practice is well organised, though accessing the location can be challenging due to its city centre position and limited parking availability.

It's a medical practice so whether you experience delays depends on which clinician is available at the time, which is simply part of how these services operate.

Getting an initial appointment can be challenging as you need to call at 8am and compete with many others trying to secure a slot. However, the practice does offer an online consultation service..

Unable to reach the practice by phone this morning after multiple attempts. When I finally got through, I was simply told to call back later. Found this response frustrating and unhelpful.

The online consultation system is not effective and booking an appointment proves to be challenging. The overall experience has been disappointing.

I have been attempting to arrange a medication review with a healthcare professional, but I am finding it challenging to access contact information as services appear to have limited availability...

The reception team members are consistently helpful, both in person and over the phone. The doctor provides excellent care and it is unfortunate that they now work reduced hours. The nurse..

A virtual appointment request went unaddressed. It is disappointing that healthcare provision in this area appears to fall short of expectations.

If I were anyone else, I would not consider registering with this practice. The process for obtaining an appointment to see a doctor feels inadequate. I have been attempting to secure a consultation..

The team members are approachable and well-organised.

Apart from receiving routine communications from this surgery, I have not needed to contact them for approximately 5 years until recently. When I called with a general question, I was unable to wait..