Wolverhampton Road Surgery

I appreciate the GP surgery and the care I have received during my visits. Thank you for the support provided.

It was disappointing to finally secure an appointment after such a lengthy wait, only to feel that my concerns were not fully heard during the consultation. Being advised to book another appointment..

The standard of service provided was extremely disappointing. Obtaining an appointment proved to be exceptionally difficult. The criteria used to determine what constitutes an urgent matter remains..

Attempted multiple calls this morning over the course of nearly half an hour without successfully reaching the practice. What should have been a straightforward booking for a routine appointment has..

A few members of the reception team could benefit from developing their interpersonal skills. While I understand they encounter a wide variety of callers and circumstances, it would be helpful if..

I attended this dental practice some time ago and the initial treatment provided was reasonably satisfactory. However, a scheduled follow-up appointment for cleaning did not materialise as expected...

The reception team were helpful the day before when we contacted them about running behind schedule due to unfamiliar surroundings and traffic delays. However, we were informed that we might not be..

I had to leave work early to make it to my appointment at this practice and arrived within my scheduled time slot. However, I then waited over 10 minutes at reception while the staff member ahead of..

I have been a patient for many years and have experienced ongoing difficulties. The telephone lines are frequently unavailable or have extended wait times. Appointments are only accessible if you..

I am extremely disappointed with the care my young infant son has received. He has been experiencing eczema for an extended period, and the treatment approach has consisted solely of various topical..

Disappointing experience with appointment booking. When attempting to schedule a visit in advance, I was informed this wasn't possible and that I would need to call at 8am on the day of the..

The service quality has been disappointing overall. Obtaining an appointment with a healthcare professional is extremely difficult. It appears the practice does not prioritise patient access. On the..

The front desk staff are welcoming and provide good assistance.

Outstanding, swift, effective and compassionate care.

Waited considerably longer than the scheduled appointment time for my daughter. The receptionist asked detailed questions about medical matters that seemed beyond the scope of their role. This..

I have decided to discontinue my hormone-related treatment at this practice. I will manage my symptoms as best I can, as the healthcare professional I consulted was unable to provide a suitable..

Consistently demonstrated professionalism throughout my interactions.

A callback appointment was arranged but the call never came through. I found this surgery to be quite disappointing overall, with lengthy waiting times, unhelpful staff interactions, and significant..

Our entire family has been receiving care at this practice for more than four decades, with the same clinician serving as our family doctor from the beginning. We remain very appreciative of the..

Had an emergency appointment and was seen promptly. The healthcare professional was excellent with my child, showing genuine care and willingness to help. All necessary assessments were carried out..