Hopwood House Surgery

Excellent practice with wonderful healthcare professionals who have cared for both myself and my family member. The clinician was courteous and approachable, offering sound guidance and prescribing..

The medical staff here are good, and it was unfortunate when one particular nurse moved on. However, the remaining nursing team are equally pleasant and helpful.

Terrible surgery, have never felt so ignored. Don't listen, don't provide help or direction. I didn't think a healthcare professional could make you so upset through their lack of understanding.

I recently registered with this GP surgery approximately four months ago. I can say that the customer service provided by the reception team has been excellent, and during a visit last week, I met..

Very pleased with the experience I had when receiving ear cleaning treatment. The service was delivered in a professional and efficient manner. I would strongly recommend this particular service to..

I would like to describe my experience at this GP clinic to help others understand what they might encounter. During my initial visit, the clinician took detailed notes and arranged a follow-up..

I would give five stars to my recent appointment. The clinician was wonderful and made me feel genuinely heard in a way I haven't experienced before. They took time to listen carefully and provided..

Had to call the reception team after visiting this morning to arrange an appointment, as I had missed a routine health review. I was informed that medication for an unrelated condition had been..

The team here were welcoming and supportive, and overall it was a positive experience at this practice.

This practice feels like it has shifted towards a more commercial approach. The reception team can come across as somewhat dismissive and condescending in their manner. There appears to be an..

Getting an appointment can involve a considerable wait, with recent experiences showing gaps of two to three weeks between booking and being seen. It is frustrating that face-to-face consultations..

This practice was previously excellent with pleasant staff, but the current reception team comes across as unwelcoming and dismissive. When calling to book an appointment, they consistently direct..

My 2 year old Grandson has been crying in pain (with suspected tonsillitis) for the past 20 hours. I called the surgery at 8am. He was seen promptly by an advanced practitioner at 8:50, who advised..

Provides extended hours for prescription requests and availability of non-prescription medications.

The receptionist at the surgery goes above and beyond and is an absolute credit to the team. They are empathetic and very efficient.

I have attended this practice on two occasions and both visits were excellent. The reception team and clinical staff were attentive, took their time with me, and provided the support I required. I..

The pharmacy is operated by such wonderful individuals. Extremely welcoming and compassionate. Would strongly suggest.

Avoid. They are accepting new patients despite struggling to manage their current patient list. It took 2.5 weeks to secure a phone appointment, and the clinical staff were not particularly..

The team at this practice are consistently helpful and supportive. The clinicians demonstrate understanding of patient concerns and provide assistance with individual needs. Having previously been..

This practice appears indifferent to patient needs. Appointments cannot be booked by telephone and must be arranged online, with response times extending to a week or longer. Experiencing a..