Avonside Health Centre

We appreciate this medical facility because the clinical staff members are consistently courteous and demonstrate genuine compassion in their approach to patient care.

A satisfactory medical practice that provides useful assistance and makes in-person consultations available to patients.

This health centre is not of a good standard. The quality of care provided falls short of expectations. I would not recommend that anyone register themselves or their family members at this..

The surgery and team are generally pleasant. However, the telephone system requires urgent attention. I spent considerable time this morning attempting to reach the practice without success. When..

The administrative team lacked efficiency, and several reception staff members came across as dismissive. On multiple occasions, the manner and approach I experienced felt unprofessional, and the..

This practice has been deeply disappointing. I called early in the morning seeking an urgent appointment, as many practices offer, but was informed that clinicians were not available for..

I was able to book an appointment at a time that suited my schedule. The waiting period was brief, and the healthcare professional I saw was both supportive and well-informed. I was very satisfied..

I really appreciate the support and attention our daughter received during her recent visit. The reception team demonstrated genuine compassion and understanding throughout, and the clinician who..

The reception team came across as unwelcoming and unhelpful during my interactions. They appeared dismissive and seemed reluctant to assist, which made me feel undervalued. Securing an appointment..

The nursing staff are lovely and have a good sense of humour, demonstrating considerable patience and empathy throughout. I tend to experience nervousness in medical settings, but I've felt..

It is very difficult to obtain appointment slots, and the reception team's demeanor has been disappointing overall, with only one member of staff providing a pleasant experience.

All members of the team are a real asset to the NHS. Nothing is ever considered too much trouble. The service provided was extremely professional and I am very grateful.

Overall, the staff at the practice are excellent. However, the appointment booking system and telephone arrangements are incredibly frustrating. Getting through to book an appointment in the morning..

The assistance and care provided at this practice have consistently been of an excellent standard.

My husband attended an appointment and was impressed by how thorough the clinician was and the time they took to listen to his concerns. We appreciate how busy the practice is, and we felt the..

The reception team demonstrated a lack of professionalism that detracted from the overall experience. There was no continuity of care from a dedicated healthcare professional, and certain diagnostic..

Outstanding experience. The team demonstrated genuine care and provided valuable assistance.

Keep contacting me saying I need an appointment, but whenever I call there are no available slots. It feels frustrating.

I have found my experience with this practice to be deeply disappointing and feel I have not been treated with the respect I would expect from healthcare professionals. I believe medication has been..

I experienced hearing difficulties and headaches during the previous year following multiple courses of antibiotics. I felt I had to persistently request a referral to an ear, nose and throat..